Quote:
Originally Posted by Daniel V
Not really trying to discourage, but it is a better process to make sure we get them logged for fixing. Ryan is sometimes able to help with matters before even recording them for us, and is aware if he's already gotten similar reports. Nothing wrong with asking questions here, we just want to be sure they are also officially logged. I'm usually pretty happy to give some feedback if it's something I handle and an odd matter, but oftentimes they're just things we have to look into.
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I've usually found that submitting a bug report and putting in a forum post at the same time, about the same issue, is often helpful (especially if you confirm that you put in the bug report first), as it allows others to engage if they are having the same issue. They sometimes point out additional issues with the same thing that I noticed.
Or I end up putting in a long chain of bugs around a similar issue, because that issue is what I am working on at the moment.