I've been getting an error when staring HL. I get the error at random times and can't pin it down to any specific action.
The error box that pops up says:
Error loading preferences file: 'c:\ProgramData\Hero Lab\herolab.prefs'
A backup file was located and restoration can be attempted. If you choose not to use the backup, all settings will revert to their initial defaults.
Would you like to try restoring from the backup?
If I go to that directory while the error message is still onscreen, I can verify that the prefs file is indeed missing. When I select YES to restore, it restores and loads just fine. Until the next time the file goes missing and I have to restore again.
Any thoughts on what's going on or how to fix this? I have uninstalled (total wipe of all directories and registry entries) and reinstalled. This had done nothing for me. I've also got HL running licensed on two other laptops, and they do not have this problem.