Quote:
Originally Posted by LazarX
If they posted a roadmap, they'd get roasted each time they fall short of it. And when it comes to coding a big project with a small company, predicting your progress is pretty much like sticking out a wet thumb to predict the weather.
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Having been in that position, I understand the risk, but its my experience that when you provide planned details and dates and stay in communication and be forthcoming, the majority of users are more willing to be relaxed and supportive. It's when you don't communicate that everyone is standing around with digital pitchforks.
Of course there will always be a few that complain even with good communication, but the majority will just be happy to know status, we might be disappointed that a feature is delayed, but at least we know its still in the pipe.