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  1. L

    license activation issue w/ email address

    I just purchased a hero lab license on Feb. 5. While trying to activate it the system told me my email address was not valid. I entered the email address several times exactly as issued by my email provider. In fact it is the same email that appears in the "Your password is:" section of the...
  2. L

    System will not recognize my password

    I originally emailed this problem to the tech support address, but had not received an answer I purchased Hero Lab on Feb. 5. While trying to activate the license the system told me my email address- was not valid. I entered the email address several times exactly as issued by google. In...
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