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Search results

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    [COMPLETED] 30 Mins Planned downtime Wednesday (8/28) @ 10 AM PDT

    From the announcements thread: On Wednesday morning (August 28th) at 10 AM Pacific time, we plan to take Hero Lab Online and possibly the Realm Works servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.
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    [Completed] 30 Mins Planned downtime Saturday (8/10) @ 8 AM PDT

    From the announcements thread: On Saturday (August 10th) at 8 AM Pacific time, we plan on taking Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.
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    [COMPLETED] 15 min Planned downtime Wednesday (5/8) @ 10 AM PST

    From the announcements thread: On Wednesday morning (May 8) at 10 AM Pacific time, we're planning on taking Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less. EDIT: This has been completed.
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    COMPLETED - 30 min Planned downtime Thursday (4/25) @ 10 AM PST

    From the announcements thread: On Thursday morning (April 25) at 10 AM Pacific time, we're planning on taking Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. This has been completed.
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    [COMPLETED] 30 min Planned downtime Wednesday (2/27) @ 10 AM PST

    From the announcements thread: On Wednesday morning (February 27) at 10 AM Pacific time we're planning on taking Hero Lab Online down for maintenance. The downtime should be limited to about 30 minutes. EDIT: We're now also planning to take the account/sales server down for maintenance during...
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    [COMPLETED] 30 min Planned downtime Wednesday (1/30) @ 10 AM PST

    From the announcements thread: On Wednesday morning (January 30) at 10 AM Pacific time we're planning on taking Hero Lab Online for maintenance. The downtime should be limited to at most 30 minutes.
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    1 Hour Planned downtime Monday (12/17) @ 10 AM PST

    From the announcement thread: We're planning to take Hero Lab Online and Realm Works down on Monday morning (December 17, 2018) at 10 AM Pacific time to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero Lab Online and Realm Works...
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    [COMPLETED] 1 Hour Planned downtime Monday (12/17) @ 10 AM PST

    From the announcement thread: We're planning to take Hero Lab Online, Realm Works, and our account/sales server down on Monday morning (December 17, 2018) at 10 AM Pacific time to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero...
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    Server maintenance downtime scheduled for September 4 at 10 AM Pacific [Completed]

    From the announcement thread: Tuesday morning (September 4th) at 10 AM Pacific time, we will be doing some maintenance on the servers involving the Realm Works servers and Hero Lab Online. The expected downtime will be around 1 hour. Ok, this is now completed and everything should be back up.
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    Server maintenance downtime scheduled for September 4 at 10 AM Pacific [Completed]

    From the announcement thread: Tuesday morning (September 4th) at 10 AM Pacific time, we will be doing some maintenance on the servers involving the Realm Works servers and Hero Lab Online. The expected downtime will be around 1 hour. Ok, this is now completed and everything should be back up.
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    Server maintenance downtime scheduled for August 30 at 10 AM Pacific [Obviated]

    From the announcement thread: A minor hardware upgrade is being performed on Thursday morning (Aug 30th) at 10 AM Pacific time that will impact both Hero Lab Online and Realm Works. We've been informed that this upgrade will require no more than 15 minutes by our hosting provider, but everyone...
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    Server status/maintenance

    At 5:00 PM Pacific time today, we will be taking the Hero Lab Online server, the sales server, and the account server down for maintenance. It is expected that the maintenance will be completed within half an hour. This means Hero Lab Online will be unavailable during the maintenance period...
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    Server Status

    The server is going down for a deployment and some updates.
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    Server Status

    The server is going down for a deployment. This will be a fairly long deployment so please expect it to be down for at least several hours.
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    Server Status

    The server is going down for a deployment.
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    Server Status

    The server is going down for a few minutes for some maintenance.
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    Sync -500 Errors

    Hi Everyone, If any of you are still getting sync -500 errors AND you haven't had any recent replies from any support cases you have opened, please respond to the support case mentioning you are still getting the error. If you HAVEN'T opened a support case for it, please do so at...
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    Server Status

    The server is going down for a deployment.
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    Build 1.0.1000.156 Released

    Realm Works is now available publicly and can be purchased. Version 1.0 is now available for download. This new version includes bug fixes. Important general items about this release: This release fixes bugs plaguing some of you. We fixed a few more issues with syncing. If you had trouble...
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    Build 0.9.106.155 Released

    Another Realm Works Beta release can now be downloaded (build 0.9.106.155). This version is available to all Beta team members AND all Kickstarter backers. This new Beta includes bug fixes. Please note that syncing is now open to Pack Hunter and above. Important general items about this...
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