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Search results

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    [COMPLETED] 30 Mins Planned downtime Wednesday (8/7) @ 10 AM PDT

    From the announcements thread: On Wednesday morning (August 7th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed.
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    [COMPLETED] 20 Mins Planned account server downtime Monday (7/29) @ 10 AM PDT

    From the announcements thread: On Monday morning (July 29) at 10 AM Pacific time, we're planning to take our account/sales server down for maintenance. We expect up to about 20 minutes of downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but...
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    [COMPLETED] 1 Hour Planned downtime Friday (7/26) @ 10 AM PDT

    From the announcements thread: On Friday morning (July 26) at 10 AM Pacific time, we're planning on taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 1 hour of downtime, though it may be less.
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    [COMPLETED] 15 min Planned account server downtime Friday (7/12) @ 10 AM PDT

    From the announcements thread: On Friday morning (July 12th) at 10 AM Pacific time we're planning to take our account/sales server offline for some maintenance for about 10-15 minutes. New logins to Hero Lab Online and Realm Works will be unavailable during this time, but your service should be...
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    [COMPLETED] 15 min Planned account server downtime Friday (7/5) @ 10 AM PDT

    From the announcements thread: On Friday morning (July 5th) at 10 AM Pacific time we're planning on taking the account/sales server offline for some maintenance for about 10-15 minutes. New logins to Hero Lab Online and Realm Works will be unavailable during this time, but your service should...
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    [COMPLETED] 1 hr Planned downtime Wednesday (6/12) @ 10 AM PST

    From the announcements thread: On Wednesday morning (June 12th) at 10 AM Pacific time we're planning on taking Hero Lab Online and our account/sales server down for maintenance. We expect up to about 1 hour of downtime, though it may be less. Because the account server is involved, new logins...
  7. S

    [COMPLETED] 30 min Planned downtime Wednesday (6/5) @ 10 AM PST

    From the announcements thread: On Wednesday morning (June 5th) at 10 AM Pacific time we're planning on taking our servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. During the maintenance, Realm Works, Hero Lab Online, and our account/sales server...
  8. S

    [COMPLETED] 5-10 Minutes Account Server Downtime @4pm Pacific 5/24

    From the announcements thread: We need to roll out an emergency update to our account server. We will be proceeding with this at 4pm Pacific, and expect it to be down for 5-10 minutes. During this update, new logins to Realm Works and Hero Lab Online will be unavailable, but your service will...
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    [COMPLETED] 20 min Planned account server downtime Thursday (5/23) @ 11 AM PST

    From the announcements thread: We've scheduled maintenance for the account/sales server on Thursday (5/23) at 11 AM Pacific. We expect up to about 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service...
  10. S

    [COMPLETED] 15 min Planned downtime Wednesday (5/15) @ 10 AM PST

    From the announcements thread: On Wednesday morning (May 15) at 10 AM Pacific time, we're planning on taking Hero Lab Online and our account/sales server down for maintenance. We expect up to about 15 minutes of downtime, though it may be less. Because the account server is involved, new...
  11. S

    [COMPLETED] 30 min Planned downtime Wednesday (5/1) @ 10 AM PDT

    From the announcements thread: On Wednesday morning (May 1) at 10 AM Pacific time, we're planning on taking Hero Lab Online and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. Because the account server is involved, new logins...
  12. S

    [COMPLETED] 20 mins Planned downtime Wednesday (4/3) @10 AM PDT

    From the announcements thread: On Wednesday morning (April 3rd) at 10 AM Pacific time we're planning on taking Hero Lab Online and our account/sales server down for maintenance. The downtime should be limited to about 20 minutes. Because the account server will be involved, new logins to Realm...
  13. S

    [COMPLETED] 1 hour Planned downtime Wednesday (3/20) @ 10 AM PDT

    From the announcements thread: On Wednesday morning (March 20) at 10 AM Pacific time we're planning on taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance. The downtime should be limited to about 1 hour.
  14. S

    [COMPLETED] 20 min Planned account server downtime Monday (3/18) @ 10 AM PDT

    From the announcements thread: On Monday morning (March 18th) at 10 AM Pacific time we plan to take the account/sales server down for maintenance. We expect up to 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable...
  15. S

    [COMPLETED] 20 min Planned account server downtime Wednesday (3/12) @ 10 AM PDT

    From the announcements thread: On Wednesday morning (March 13th) at 10 AM Pacific time we're planning on taking the account/sales server down for maintenance. We expect up to 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be...
  16. S

    [COMPLETED] ~1 Minute Planned Account Server Downtime Friday (3/8) @ 10 AM PST

    From the announcements thread: We plan to restart the account/sales server on Friday morning (March 8th) at 10 am Pacific time, so new logins to Hero Lab Online and Realm Works will be unavailable for about 1 minute. Your service will be unaffected if you are already logged in. EDIT: This has...
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    [COMPLETED] 20 min Planned account server downtime Friday (3/1) @ 10 AM PST

    From the announcements thread: We've scheduled maintenance for the account/sales server on Friday (3/1) at 10 AM Pacific. We expect up to 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be...
  18. S

    [COMPLETED] 15 min Planned account server downtime Monday (2/25) @ 10 AM PST

    From the announcements thread: We've scheduled maintenance for the account/sales server on Monday (2/25) at 10 AM Pacific. We expect approximately 15 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service...
  19. S

    [CANCELLED] 15 min Planned account server downtime Friday (2/22) @ 10 AM PST

    From the announcements thread: We've scheduled maintenance for the account/sales server on Friday (2/22) at 10 AM Pacific. We expect approximately 15 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service...
  20. S

    [COMPLETED] 20 min Planned account server downtime Tuesday (2/19) @ 10 AM PST

    From the announcements thread: On Tuesday morning (2/19) at 10 AM Pacific time we're planning to take the account/sales server down to perform some maintenance. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you...
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