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Search results

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    [COMPLETED] 5 Mins Planned downtime Wednesday (06/10) @10 AM Pacific (5 PM UTC)

    From the announcements thread: We plan to briefly take down Hero Lab Online for maintenance for about 5 minutes at 10 AM pacific (5pm UTC) on Wednesday June 10th. EDIT: This has been completed.
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    [COMPLETED] 30 Mins Planned downtime Thursday (05/21) @10 AM Pacific (5 PM UTC)

    From the announcements thread: On Thursday morning (May 21st) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed.
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    [COMPLETED] 5 Mins Planned downtime Friday (05/15) @10 AM Pacific (5 PM UTC)

    From the announcements thread: We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific (5pm UTC) on Friday May 15. EDIT: This has been completed.
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    [COMPLETED] 15 Mins Planned downtime Thursday (05/14) @10 AM Pacific (5 PM UTC)

    From the announcements thread: On Thursday morning (May 14th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less. UPDATE: This downtime was originally scheduled for Wednesday but has been...
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    [COMPLETED] 5 mins Hotfix Deployment Today (05/08) @3:25pm pacific (10:25pm UTC)

    We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 3:25 pm (10:25pm UTC) pacific on Today May 5. EDIT: This has been completed.
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    [COMPLETED] 30 Mins Planned downtime Thursday (05/07) @10 AM Pacific (5 PM UTC)

    From the announcements thread: On Thursday morning (May 7th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed.
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    [COMPLETED] 5 mins Hotfix Deployment Today (05/05) @10am pacific (5pm UTC)

    We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am (5pm UTC) pacific on May 5. EDIT: This has been completed.
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    [COMPLETED] 5 mins Hotfix Deployment Today (04/29) @3:45pm pacific (10:45pm UTC)

    We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 3:45 pm (10:45pm UTC) pacific on Today April 29. We expect to be back up by about 3:50pm pacific (10:50pm UTC) or a bit earlier. EDIT: This has been completed.
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    [COMPLETED] 15 Mins Planned downtime Wednesday (04/29) @10 AM Pacific (5 PM UTC)

    From the announcements thread: On Wednesday morning (April 29th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less. EDIT: This has been completed.
  10. S

    [COMPLETED] 5 mins Hotfix Deployment Today (04/23) @4:45pm pacific (11:45pm UTC)

    We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 4:45 pm (11:45pm UTC) pacific on Today April 23. We expect to be back up by about 4:50pm pacific (11:50pm UTC) or a bit earlier. EDIT: This has been completed.
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    [COMPLETED] 30 Mins Planned downtime Thursday (04/23) @10 AM Pacific (5 PM UTC)

    From the announcements thread: On Thursday morning (April 23rd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed.
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    [COMPLETED] 30 Mins Planned downtime Thursday (04/16) @10 AM Pacific (5 PM UTC)

    From the announcements thread: On Thursday morning (April 16th) at 10 AM Pacific (5 PM UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed.
  13. S

    [COMPLETED] 2-5 Mins Deployment Tuesday (04/14) @10 AM Pacific Time

    From the announcements thread: We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific on Tuesday April 14. We expect to be back up by about 10:05am pacific or a bit earlier. EDIT: This has been completed.
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    [COMPLETED] 2-5 Mins Hotfix Deployment Saturday (04/11) @2:40 PM Pacific Time

    From the announcements thread: We're very sorry to disrupt Saturday gaming, but we have some critical problems to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 2:40 pm pacific today. We expect to be back up by about 2:45pm pacific or a bit earlier...
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    [COMPLETED] 2-5 Mins Hotfix Deployment Friday (04/10) @3:45 PM Pacific Time

    From the announcements thread: Sorry for the additional disruption today, but we have a critical problem to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 3:45 pm pacific today. We expect to be back up by about 3:50pm pacific or a bit earlier...
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    [COMPLETED] 30 Mins Planned downtime Thursday (04/09) @10 AM Pacific Time

    From the announcements thread: On Wednesday morning (April 8th) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. UPDATE: We've pushed this back to Thursday (April 9th) at 10am Pacific in order to...
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    [CANCELLED] 30 Mins Planned downtime Thursday (04/02)

    From the announcements thread: On Thursday (April 2) we plan to take Hero Lab Online down for maintenance for approximately 30 mins in the morning or early afternoon Pacific time. The exact time is TBD but we will keep you posted. UPDATE: This downtime has been cancelled.
  18. S

    [COMPLETED] 2-3 Minute Hotfix Deployment @ 3:47 PM Pacific Today (Sat. 3/28)

    Our apologies for disrupting Saturday gaming but we plan to briefly take down Hero Lab Online for a hotfix deployment for about 2-3 minutes at 3:47 pm pacific today. We need to fix a fundamental issue with adding cast members to the stage. We expect to be back up by about 3:50 pm pacific...
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    [COMPLETED] 5 Mins Hotfix Deployment Today (03/26) @ 3:35 PM PST

    From the announcements thread: We plan to briefly take down Hero Lab Online for a hotfix deployment for about 5 minutes at 3:35 pm pacific today. We expect to be back up by about 3:40pm pacific. EDIT: This has been completed.
  20. S

    [COMPLETED] 30 Mins Planned downtime Thursday (03/26) @ 10 AM PST

    From the announcements thread: On Thursday morning (March 26th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. UPDATE: This maintenance has been...
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