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Forum: Announcements September 22nd, 2021, 08:23 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Wed. (Sept. 22) we will be taking Hero Lab...

On Wed. (Sept. 22) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has...
Forum: Announcements September 20th, 2021, 08:57 AM
Replies: 306
Views: 182,498
Posted By SteveT
We will be taking our account/sales server down...

We will be taking our account/sales server down for maintenance briefly at 10 AM Pacific (5 PM UTC) today Mon. Sept. 20. New logins to Hero Lab Online and Realm Works will be unavailable for...
Forum: Announcements September 14th, 2021, 02:03 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Wed. (Sept. 15) we will be taking Hero Lab...

On Wed. (Sept. 15) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 20 minutes.

EDIT: This has...
Forum: Announcements September 12th, 2021, 12:15 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Mon. (Sept. 13) we will be taking Hero Lab...

On Mon. (Sept. 13) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.
Forum: Announcements September 7th, 2021, 11:50 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Wed. (Sept. 8) we will be taking Hero Lab...

On Wed. (Sept. 8) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This has been...
Forum: Announcements September 1st, 2021, 11:33 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Wed. (Sept. 1) we will be taking Hero Lab...

On Wed. (Sept. 1) we will be taking Hero Lab Online down for maintenance at 4:30 PM Pacific time (11:30 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

UPDATE: We are...
Forum: Announcements August 6th, 2021, 12:09 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Fri. (Aug. 6th) we will be taking Hero Lab...

On Fri. (Aug. 6th) we will be taking Hero Lab Online down for maintenance at 1:15 PM Pacific time (8:15 PM UTC). Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has...
Forum: Announcements August 4th, 2021, 08:50 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Wed. (Aug. 4th) we will be taking Hero Lab...

On Wed. (Aug. 4th) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5:00 PM UTC). Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has...
Forum: Announcements August 3rd, 2021, 11:48 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Tues. (Aug. 3rd) we will be taking Hero Lab...

On Tues. (Aug. 3rd) we will be taking Hero Lab Online down for maintenance at 1 PM Pacific time (8:00 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This has...
Forum: Announcements July 30th, 2021, 08:28 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Fri. (July 30th) we will be taking Hero Lab...

On Fri. (July 30th) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5:00 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: Sorry for...
Forum: Announcements July 27th, 2021, 12:48 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Tues. (July 27th) we will be taking Hero Lab...

On Tues. (July 27th) we will be taking Hero Lab Online down for maintenance at 2:00 PM Pacific time (9:00 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This...
Forum: Announcements July 26th, 2021, 01:15 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Mon. (July 26th) we will be taking Hero Lab...

On Mon. (July 26th) we will be taking Hero Lab Online down for maintenance at 2:20 PM Pacific time (9:20 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This has...
Forum: Announcements July 23rd, 2021, 05:54 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Sat. (July 24th) we will be taking Hero Lab...

On Sat. (July 24th) we will be taking Hero Lab Online down for maintenance at 8:30 AM Pacific time (3:30 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This has...
Forum: Announcements July 14th, 2021, 06:19 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Thurs. (July 15th) we will be taking Hero Lab...

On Thurs. (July 15th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This has...
Forum: Announcements July 8th, 2021, 08:39 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Thurs. (July 8th) we will be taking Hero Lab...

On Thurs. (July 8th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 15 minutes, though it may be less.

EDIT: This has...
Forum: Announcements July 6th, 2021, 10:59 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Wed. (July 7th) we will be taking Hero Lab...

On Wed. (July 7th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it may...
Forum: Realm Works Discussion June 18th, 2021, 01:50 PM
Replies: 19
Views: 4,802
Posted By SteveT
There is a new release (build 257) now available...

There is a new release (build 257) now available that fixes the "object reference not set to an instance of an object" crash when re-importing content from a realm that contained user-created...
Forum: Announcements June 17th, 2021, 04:44 PM
Replies: 306
Views: 182,498
Posted By SteveT
On Thurs. (June 17th) we will be deploying a...

On Thurs. (June 17th) we will be deploying a hotfix for Hero Lab Online at 5:55 PM Pacific time (12:55 AM UTC 6/18). Expected duration of downtime is 5 minutes.

EDIT: This has been completed.
Forum: Announcements June 17th, 2021, 08:37 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Thurs. (June 17th) we will be taking Hero Lab...

On Thurs. (June 17th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it...
Forum: Realm Works Discussion June 8th, 2021, 01:58 PM
Replies: 19
Views: 4,802
Posted By SteveT
UPDATE: I have what I need for now in terms of...

UPDATE: I have what I need for now in terms of the structure exports I requested. So don't worry about sending me any further structure exports for now.
Forum: Realm Works Discussion June 7th, 2021, 03:31 PM
Replies: 19
Views: 4,802
Posted By SteveT
At the moment, the specific error I'm looking at...

At the moment, the specific error I'm looking at is "object reference not set to an instance of an object" on import using build 255 or 256. This seems to be the one that emerged in build 254 and is...
Forum: Realm Works Discussion June 7th, 2021, 01:23 PM
Replies: 19
Views: 4,802
Posted By SteveT
@Janrith The structure exports I'm looking...

@Janrith

The structure exports I'm looking for don't need to be generated by build 255/256. Structure exports generated by build 253 would be fine and would be helpful to me. I need to look at the...
Forum: Announcements June 4th, 2021, 08:52 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Fri. (June 4th) we will be taking Hero Lab...

On Fri. (June 4th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 3 minutes.

EDIT: This has been completed.
Forum: Announcements June 3rd, 2021, 08:49 AM
Replies: 306
Views: 182,498
Posted By SteveT
On Thurs. (June 3rd) we will be taking Hero Lab...

On Thurs. (June 3rd) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it...
Forum: Realm Works Discussion June 2nd, 2021, 05:45 PM
Replies: 19
Views: 4,802
Posted By SteveT
Thank you, nightpanda I appreciate it. I've...

Thank you, nightpanda I appreciate it. I've re-opened your case and have some more specific questions for you there.
Showing results 1 to 25 of 445

 
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