Locked Account
 

Hey this morning I locked out my account and now I'm getting:
Authentication Error: This device is temporarily denied access to the server.

I figured out (too late) I was using the wrong password. I've now successfully reset the password, but I'm still locked out, and have tried multiple PCs, please help?

Send an email to support@wolflair.com

Have you get your account recoved Mr gcpeart? Please update your situation, I have encounter the same problem like you, thanks in advance.

sieomuotty, please use the bug reports option in the gear-shaped button at the top left of the Hero Lab interface to ask support for help, or email support@wolflair.com if you're not able to get in to see that control within the program. They'll be able to get you going again.