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-   Hero Lab Online Discussion (http://forums.wolflair.com/forumdisplay.php?f=95)
-   -   [COMPLETED] 1 Hr Planned downtime Tuesday (06/30) @10 AM Pacific (5 PM UTC) (http://forums.wolflair.com/showthread.php?t=64474)

SteveT June 30th, 2020 08:58 AM

[COMPLETED] 1 Hr Planned downtime Tuesday (06/30) @10 AM Pacific (5 PM UTC)
From the announcements thread:
On Tuesday morning (June 30) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 1 hour of downtime, though it may be less.
EDIT: This has been completed.

talsharien June 30th, 2020 12:12 PM

Herolab is broken, only the left an menus and Right hand summary sheets are shoing. All of the data in th middle is blank. I have logged this but am really surprised that this has not been mentioned here.

charlieluce June 30th, 2020 02:35 PM

HLO is working normally for me in the browser I normally use for it (Opera portable). It's working in Firefox as well when I check it, as well as nuEdge.
Which browser are you using?

SteveT June 30th, 2020 03:34 PM

Thank you for reporting this. This seems to be affecting non-US locales. We are rolling out a fix in approximately 5 minutes here. We expect the service to be back up within 5 minutes or less.

kahn265 June 30th, 2020 03:35 PM

I'm in Texas and experiencing the same issue.

SteveT June 30th, 2020 03:48 PM

The service is back up. Please reload your browser page and give this another try if you were experiencing this issue.

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