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-   -   Sync failed with error code: 301 (http://forums.wolflair.com/showthread.php?t=48021)

sgprodigy January 14th, 2014 06:23 PM

Sync failed with error code: 301
Today I installed .143 and I launch it for the first time and it tells me I have to connect with the realm for each and then sync. I have 5 realms now (4 are empty), and somehow I keep getting more and can't delete the unused ones.

When I first started tonight I renamed 2 of the realms, and then sync'd those 2 just fine. The error happened after I synced a 3rd realm, renamed it, and then realized I misspelled something, and then renamed it again. Between the renames I did not sync. Now every other realm that had not already been sync'd won't sync (including the 3rd realm where I misspelled).

Now I get 3 realms that give me the error code 301 when syncing and the other 2 (the first 2) continue to sync just fine.

Any thoughts? Is this a bug or is there a server problem? Did I corrupt my DB? I hope not because the realm with real data in it is one that will now not sync.

Mmurphy January 14th, 2014 06:29 PM

Don't quote me on this, but when I got the sync error, I un-installed RW completely including all backups and data-files. I then re-installed RW and everything sync'ed up normally.

I don't know if this is the proper procedure, but it did work for me.

Mmurphy January 14th, 2014 08:37 PM

Opps, as a note (a bit late if you already did it), I did 'save' my data file in a different drive folder.

Caraldur January 15th, 2014 05:45 AM

I had this same issue with Realm works and I fixed the issue by going to the %Appdata% folder for realm works and deleting the main.realm file. After that I logged back into Realm works and it downloaded my realms from the cloud.

This approached worked for all three computers that I was getting Error 301. Unfortunately, if you had made any changed to your Realm after it was successful synced with the cloud, you will need to enter that information again.


Nicole January 15th, 2014 10:17 AM

Yes, if you are receiving a 301 error and are willing to lose any data which you have not synced up to the cloud, then you can erase your local realm file and take what the server has. This will allow you to sync again.

malvernas January 15th, 2014 12:52 PM

will there be an option to erase the server data? I have had this issue pretty much since cloud syncing has been enabled and I have too much to do to revert back.

Nicole January 15th, 2014 12:56 PM

Yup, overwriting the server information is in the works, as is overwriting the client on a per-realm basis (so those of you who synced up one realm from one computer and another realm from a different computer and are now at a loss as to how to get into a good state: this should work for you too). It's high priority, but there are a few odd corner cases which still need to be worked out.

sgprodigy January 15th, 2014 01:58 PM

That worked, but not ideal
I was able to delete the master file and re-sync back to my PC. I lost all of the data I had entered into one of the realms last night. It was about an hours worth of work, but I was able to recreate it this afternoon.

Not happy about having to recreate my work, but now I understand that I need to sync and ensure it sync's correctly before entering any more data...every time.

QAdlwest72 January 25th, 2014 07:48 AM

I did all of the above suggestions and I still cannot sync. Also completely unable to work offline as well.

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