PDF Plugin Won't Install
 

My HL decided it needed reactivation the other day. After that, I can't save anything as a PDF. It says I need to install the plugin. When I download and try to install it tells me another program is using the PDF plug-in.

Nothing else is using the PDF plug-in.

I've uninstalled HL and freshly reinstalled, only to have the same problem.

Anyone else having this problem? Ideas on how to fix it or get around it? I really need to be able to save PDFs.

-Skeld

Nevermind.

I found where I can download the plugin outsdie of HL and install it. Apparently, HL is the program that was keeping the plugin from installing within HL. How dumb.

-Skeld

Yeah, there's a ton of posts from people who hit this.

Microsoft actually got around to including a PDF printer in Windows 10, but I like PDF24 over both the plug-in and Microsoft's version.

For future readers simply Click behind the installer window to HL. Shut HL down and click the "Retry" button on the PDF installer and let it finish. ;)

I have closed HL and hit retry on the recent update allowing the install to finish, but HL still shows that as a new update.

Hey all, we've updated the installer on the server. We didn't update the version number as you're already being told that you need to update anyway, but re-downloading 1.8 for those experiencing this issue should stop the program from continually telling you that new updates are available.

Can confirm. Worked for me. Thanks.:D

Confirmed, as well. The PDF plug-in installed and HL stopped reporting a new version was available. THANK YOU! :)

Where do we find the installer file now on the new website ?

The PDF plugin can be downloaded from the Updates page within hero lab. No need to looking at web sites.