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-   -   Database integrity issue. (http://forums.wolflair.com/showthread.php?t=47856)

Daelda December 29th, 2013 08:48 AM

Database integrity issue.
 
Realmworks was working fine. I then added about a dozen people (just names, I didn't get to their descriptions yet. I tried to open Realmworks on my laptop to sync it with the new changes on my desktop and upon launch I got the following error:

"Database integrity issue. Too many realm starting points defined. Please contact support for further assistance."

I went back to my desktop and got the same error upon launch. I can't even get into RealmWorks at this point. *sigh* Luckily we are on a holiday break from our game and won't be gaming again for another week. Hopefully this issue can be fixed by then.

Bug Report has been submitted.

Mmurphy December 29th, 2013 08:55 AM

I had something similar where it would crash Realm works after entering. I got an e-mail suggesting that I go to the manage tab and 'rebuild index'. This fixed my issue.

Hope this helps

Daelda December 29th, 2013 09:00 AM

Quote:

Originally Posted by Mmurphy (Post 173161)
I had something similar where it would crash Realm works after entering. I got an e-mail suggesting that I go to the manage tab and 'rebuild index'. This fixed my issue.

Hope this helps

Unfortunately, I never get past the initial splash screen to be able to rebuild my index. Thanks though.

I hope I don't lose my 800MB database. I've put a LOT of work into it. Most of that size is coming from maps and pdfs, but I also have a couple dozen persons entered in - some with backstories and other info.

Mmurphy December 29th, 2013 03:52 PM

Quote:

Originally Posted by Daelda (Post 173162)
Unfortunately, I never get past the initial splash screen to be able to rebuild my index. Thanks though.

I hope I don't lose my 800MB database. I've put a LOT of work into it. Most of that size is coming from maps and pdfs, but I also have a couple dozen persons entered in - some with backstories and other info.

I hope you don't loose your data either. Sorry I was not of any help, but I would not do anything drastic until LoneWolf gets a hold of you. They maybe able to save your data, otherwise, you can always restore the backup that was made when you upgraded to build 142.

Again, I would not restore to the previous backup until LoneWolf gets a hold of you

Daelda December 29th, 2013 04:13 PM

Quote:

Originally Posted by Mmurphy (Post 173194)
I hope you don't loose your data either. Sorry I was not of any help, but I would not do anything drastic until LoneWolf gets a hold of you. They maybe able to save your data, otherwise, you can always restore the backup that was made when you upgraded to build 142.

Again, I would not restore to the previous backup until LoneWolf gets a hold of you

Not doing anything drastic. I've already been contacted by LoneWolf and sent them my Database so they can give it a "look-see". Hopefully it will be fixed in the next few days. With any luck, my situation will allow them to prevent this from happening to someone else.

Daelda December 30th, 2013 11:35 AM

Problem fixed, thanks to prompt tech support. :) I am back up and running. I just love RealmWorks and the LWD staff! Can't wait for my game to start back up in the new year.:D

Amaranth December 30th, 2013 11:38 AM

Having the same issues. It happened right after I 'Synced All' and then exited out of the program. Upon launching, I get the same error. Email my DB to Support and am awaiting a fix. Fingers crossed.

Daelda December 30th, 2013 11:53 AM

I appear to have spoken too soon. I followed the instructions I was given and that seemed to work, however, upon exiting the program and then restarting it again, I get the same error.

Amaranth December 30th, 2013 11:55 AM

Fixed!?
 
Quote:

Originally Posted by Daelda (Post 173253)
Problem fixed, thanks to prompt tech support. :) I am back up and running. I just love RealmWorks and the LWD staff! Can't wait for my game to start back up in the new year.:D

I posted my similar issue mere minutes after you said your problem was fixed. What was the fix? Or do I just wait for the Support guys?

Thanks for any info.

Daelda December 30th, 2013 12:17 PM

Quote:

Originally Posted by Amaranth (Post 173256)
I posted my similar issue mere minutes after you said your problem was fixed. What was the fix? Or do I just wait for the Support guys?

Thanks for any info.

Given that mine was a very temporary fix...I'd wait for further tech support.


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