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-   -   I want to move my secondery license to my new laptop (http://forums.wolflair.com/showthread.php?t=62261)

Horcoel March 16th, 2019 03:41 AM

I want to move my secondery license to my new laptop
 
Hello! I've just recently bought a new laptop.I am using my main license on my desktop,i was using my secondery license on my old laptop so...I need to move my secondery license to my new laptop.Can i get any help please?

Edited: I send an E-mail to support@wolflair.com too

Mathias March 16th, 2019 07:38 AM

If it's been more than 120 days since you originally installed it on your old laptop, just use the secondary license number on the new laptop, and stop using HL on the old laptop, and there's no other special handling required. If it's been less than 120 days, support (you've emailed the correct place) will be able to reset the transfer period, and once they tell you they've done so, then use the license number on the new computer and stop using it on the old one.

Horcoel March 17th, 2019 12:35 AM

Thank you,problem solved.

Now my primary license on my desktop had stopped working...I sent another ticket : (

Horcoel March 18th, 2019 01:41 PM

It says Access Expired.Says its like hack protection or sth...I dont get it...

Aaaaaaaaand it did happen in the middle of a session...Now i have to dm from my new laptop until this solved

It did solve.Thanks for quick support!

Sorry but nope,it still gives same error...

Rone March 18th, 2019 01:57 PM

Hey there Horcoel,
I found the case you submitted today to support@wolflair.com and responded.

Horcoel March 18th, 2019 02:41 PM

I've send you a private message,problem is still active.Waiting for any help,thank you...

I guess your shift is over,still got no answer.There is too much time diffrence between here and there : (

Rone March 19th, 2019 05:23 AM

My shift did indeed end, but a new day dawns and I responded to your letter.

Horcoel March 19th, 2019 05:50 AM

Thank you :D i am waiting for new license number


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