Jan 28-29 Web Site Problems - Page 2

rob · January 30th, 2009, 04:45 PM

As of sometime this morning, our web host seems to have finally pulled their heads out of a dark place. All appears to be working again. This includes the website, forums, kit wiki, and email. All downloads should be operational again as well.

Thanks for you patience with this. It's been a very frustrating past 72+ hours dealing with these guys....

SlaveOne · January 31st, 2009, 01:32 AM

Well they put it back in. Site is still being redirected.

gilvagor · January 31st, 2009, 05:19 AM

Might take sometime for the DNS records to propagate throughout the net. Same thing happened for my store. The ISP messed up the DNS records and some could access our site others got a redirect. Very annoying.

rob · January 31st, 2009, 12:27 PM

The website got stuffed up again last night and was down for another 6 hours. They say it's fixed - yet again - so we shall see. Based on the fact that they've declared it fixed multiple times now, my confidence level is extremely low, but my fingers are crossed.

Colen · February 2nd, 2009, 12:25 PM

Stuff now seems to be fixed and stable (cross fingers). A few people have emailed us about not being able to access www.wolflair.com still - is anyone here still having problems?

If you are still having problems as of today (Monday), please post in this thread. Please include the results of a traceroute - you can perform a traceroute as follows:

* In Windows, select Start > Programs > Accessories > Command Prompt. This will open a console window.

* Enter "tracert www.wolflair.com" (without the quotes) and hit enter.

* Once the trace finishes, copy the results and paste them into a post here.

This will help us troubleshoot the problem and restore your access to the web site. Thanks!

Cullyn · March 2nd, 2009, 11:12 AM

Looks like there might be related issues. I wanted to reinstall Hero Lab on my laptop (trying the Win7 Beta) and I'm not able to access http://www.lonewolfdevel.com/ to access my license. Also, the installed program itself cannot find any updates or the like. I'm not having any problems with the main wolflair.com page, but can't seem to access the license website.

Colen · March 2nd, 2009, 02:50 PM

See this thread http://forums.wolflair.com/showthread.php?t=8310 for an update.

Cullyn · March 2nd, 2009, 03:54 PM

Thanks for the quick response!

Team Tau · March 3rd, 2009, 04:09 PM

I had the same problem with bravenet for my website. You can't blame the hosting service. They can't dictate what kinds of advertising are included, but they can work things out by blocking certain types of advertising. Once my old forum led to yellowbook.com's add directory page. I had bravenet disable Ad redirects for all pages on their servers by telling them that such ad's were against the end user rights.

rob Senior Member Lone Wolf Staff Join Date: May 2005 Posts: 8,232 January 30th, 2009, 04:45 PM	As of sometime this morning, our web host seems to have finally pulled their heads out of a dark place. All appears to be working again. This includes the website, forums, kit wiki, and email. All downloads should be operational again as well. Thanks for you patience with this. It's been a very frustrating past 72+ hours dealing with these guys....
#11

SlaveOne Junior Member Join Date: Jan 2009 Posts: 1 January 31st, 2009, 01:32 AM	Well they put it back in. Site is still being redirected.
#12

gilvagor Senior Member Join Date: Dec 2005 Location: Thunder Bay, ON, Canada Posts: 158 January 31st, 2009, 05:19 AM	Might take sometime for the DNS records to propagate throughout the net. Same thing happened for my store. The ISP messed up the DNS records and some could access our site others got a redirect. Very annoying.
#13

Cullyn Member Join Date: Aug 2005 Location: Elyria, OH Posts: 74 March 2nd, 2009, 11:12 AM	Looks like there might be related issues. I wanted to reinstall Hero Lab on my laptop (trying the Win7 Beta) and I'm not able to access http://www.lonewolfdevel.com/ to access my license. Also, the installed program itself cannot find any updates or the like. I'm not having any problems with the main wolflair.com page, but can't seem to access the license website.
#16

Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 March 2nd, 2009, 02:50 PM	See this thread http://forums.wolflair.com/showthread.php?t=8310 for an update.
#17