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amz1
Junior Member
 
Join Date: Sep 2014
Posts: 25

Old December 3rd, 2017, 06:53 AM
I’m no longer able to import a portfolio into HL from Dropbox on the iPad. When I tap the import button none of my cloud services appear listed, only the Browse option. If I select it and navigate to a portfolio and try to select it, HL just hangs attempting to download the portfolio but never succeeding. Any suggestions?

Also, any chance that we will get Dropbox syncing or something similar back? I really miss that feature and find HL on the iPad much less useful without it.
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Minous
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Join Date: May 2015
Posts: 830

Old December 3rd, 2017, 09:16 AM
Try using dropbox's export feature. I use that and open with HL.
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Azhrei
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Join Date: Sep 2015
Posts: 435

Old December 4th, 2017, 05:06 PM
Quote:
Originally Posted by amz1 View Post
I’m no longer able to import a portfolio into HL from Dropbox on the iPad. When I tap the import button none of my cloud services appear listed, only the Browse option.
You don’t say what version of iOS you’re running, but this sounds like a network issue. Be sure that you’re online and that HL is allowed to access network services properly (for example, if you’re on cellular, the HL needs cellular network access — look In Settings and scroll down to the settings for Hero Lab).

Quote:
Also, any chance that we will get Dropbox syncing or something similar back? I really miss that feature and find HL on the iPad much less useful without it.
I would say there’s about zero chance. LW is working on HL Online and I doubt that any kind of update in this regard will happen.

On the flip side, importing into HL and/or exporting from another service (and using the, “Open In...” option to open in HL) are both fairly easy to use, even if they’re not nearly as nice as Dropbox syncing...
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Olmac
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Join Date: Mar 2014
Location: Calgary
Posts: 28

Old December 5th, 2017, 01:07 PM
I had the same issue. Moved my portfolios to iCloud and have not had a problem yet.

Playing in Hell's Vengeance, GMing Curse of the Crimson Throne (AE) and Giantslayer. Completed as a player, Crimson Throne (3.5) and Mummy's Mask. One star Pathfinder Society GM.
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ShadowChemosh
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Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729

Old December 5th, 2017, 02:13 PM
Sometimes after the dropbox app on the iPad gets updated it won't communication to other apps. To fix the issue simply start and log into the dropbox app at least once.

Once you do this it should get displayed as a valid Cloud service in the HL app.

Hopefully that helps future readers as it has worked for me several times now.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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