Server status/maintenance - Page 19

SteveT · 10:58 AM

On Wednesday morning (April 8th) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

UPDATE: We've pushed this back to Thursday (April 9th) at 10am Pacific in order to fit in a few more goodies.

UPDATE: Things are taking longer than expected, sorry for the delay. We will post again here when we have an estimate.

UPDATE: We expect to be back up by 11 AM pacific.

UPDATE: Everything is back up.

SteveT · 12:35 PM

We plan to briefly take down Hero Lab Online for a quick hotfix deployment for 2-5 minutes at 12:30 pm pacific today. We expect to be back up by about 12:35pm pacific or a bit earlier.

UPDATE: This has been completed.

SteveT · 03:50 PM

Sorry for the additional disruption today, but we have a critical problem to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 3:45 pm pacific today. We expect to be back up by about 3:50pm pacific or a bit earlier.

UPDATE: This has been completed.

SteveT · 02:46 PM

We're very sorry to disrupt Saturday gaming, but we have some critical problems to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 2:40 pm pacific today. We expect to be back up by about 2:45pm pacific or a bit earlier.

UPDATE: This has been completed. Again, sorry for the disruption.

SteveT · 12:26 PM

We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific on Tuesday April 14. We expect to be back up by about 10:05am pacific or a bit earlier.

EDIT: This has been completed.

SteveT · 10:31 AM

On Thursday morning (April 16th) at 10 AM Pacific (5 PM UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 09:06 AM

We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 9 am pacific (4pm UTC) on Friday April 17. We expect to be back up by about 9:05am pacific (4:05pm UTC) or a bit earlier.

EDIT: This has been completed.

SteveT · 10:39 AM

On Thursday morning (April 23rd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 10:27 AM

On Wednesday morning (April 29th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less.

EDIT: This has been completed.

SteveT · 10:32 AM

On Thursday morning (May 7th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

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SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 10th, 2020, 12:04 PM	We plan to briefly take down Hero Lab Online for a quick hotfix deployment for 2-5 minutes at 12:30 pm pacific today. We expect to be back up by about 12:35pm pacific or a bit earlier. UPDATE: This has been completed. Last edited by SteveT; April 10th, 2020 at 12:35 PM.
#182

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 10th, 2020, 03:23 PM	Sorry for the additional disruption today, but we have a critical problem to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 3:45 pm pacific today. We expect to be back up by about 3:50pm pacific or a bit earlier. UPDATE: This has been completed. Last edited by SteveT; April 10th, 2020 at 03:50 PM.
#183

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 11th, 2020, 02:16 PM	We're very sorry to disrupt Saturday gaming, but we have some critical problems to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 2:40 pm pacific today. We expect to be back up by about 2:45pm pacific or a bit earlier. UPDATE: This has been completed. Again, sorry for the disruption. Last edited by SteveT; April 11th, 2020 at 02:46 PM.
#184

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 13th, 2020, 05:15 PM	We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific on Tuesday April 14. We expect to be back up by about 10:05am pacific or a bit earlier. EDIT: This has been completed. Last edited by SteveT; April 14th, 2020 at 12:26 PM.
#185

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 14th, 2020, 07:05 PM	On Thursday morning (April 16th) at 10 AM Pacific (5 PM UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; April 16th, 2020 at 10:31 AM.
#186

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 16th, 2020, 06:30 PM	We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 9 am pacific (4pm UTC) on Friday April 17. We expect to be back up by about 9:05am pacific (4:05pm UTC) or a bit earlier. EDIT: This has been completed. Last edited by SteveT; April 17th, 2020 at 09:06 AM.
#187

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 22nd, 2020, 01:22 PM	On Thursday morning (April 23rd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; April 23rd, 2020 at 10:39 AM.
#188

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 April 28th, 2020, 05:03 PM	On Wednesday morning (April 29th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; April 29th, 2020 at 10:27 AM.
#189

SteveT Senior Member Lone Wolf Staff Join Date: Dec 2016 Posts: 489 May 5th, 2020, 04:48 PM	On Thursday morning (May 7th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less. EDIT: This has been completed. Last edited by SteveT; May 7th, 2020 at 10:32 AM.
#190