Smart image reveals not showing in player preview

Farnaby · October 30th, 2014, 08:55 AM

I don't know what I'm doing wrong, but this is what I am experiencing:

I see the smart image in the player preview as a black square.
I reveal a region and then save it, but the preview stays black.
I've tried resizing, zooming in and out and nothing works.

What am I doing wrong?

liz · October 30th, 2014, 10:14 AM

Your steps sound correct, and I just repeated the same steps and got an image in my realm to reveal correctly. The topic that contains the image and the image snippet are both revealed, correct?

Farnaby · October 30th, 2014, 10:42 AM

I checked and yes, otherwise I wouldn't see it in the preview, correct?

Farling · October 30th, 2014, 02:47 PM

Is it the small preview image in the main topic which remains black?

I think this is intentional in Player view, since otherwise it would show everything including the areas you haven't actually revealed.

Farnaby · October 31st, 2014, 01:23 AM

No, it is the complete smart image, not the preview.

liz · October 31st, 2014, 07:42 AM

Farnaby, can you shoot an email to support@wolflair.com with screenshots for each step your taking? It will be easier for us to help you through the support system then trying to troubleshoot here on the forums. Thanks!

Farnaby · October 31st, 2014, 02:54 PM

will do.

FreakFire74 · December 29th, 2014, 02:53 PM

I have the same problem.. I made a map for Baldur's Gate, added a few places to it.. I made sure to disable the 'fog of war'.. It all looks fine in 'DM view' but when I try to look at it in Player View (with right click on the map) it just shows a big black square..

Funny thing is, there is ONE small white pin in all that blackness and I can't select it..

Farnaby Senior Member Join Date: Aug 2013 Posts: 108 October 30th, 2014, 08:55 AM	I don't know what I'm doing wrong, but this is what I am experiencing: I see the smart image in the player preview as a black square. I reveal a region and then save it, but the preview stays black. I've tried resizing, zooming in and out and nothing works. What am I doing wrong?
#1

liz Ex-Staff Lone Wolf Staff Join Date: Jul 2013 Posts: 961 October 30th, 2014, 10:14 AM	Your steps sound correct, and I just repeated the same steps and got an image in my realm to reveal correctly. The topic that contains the image and the image snippet are both revealed, correct?
#2

Farling Senior Member Join Date: Mar 2013 Location: Greater London, UK Posts: 2,623 October 30th, 2014, 02:47 PM	Is it the small preview image in the main topic which remains black? I think this is intentional in Player view, since otherwise it would show everything including the areas you haven't actually revealed.
#4

FreakFire74 Member Join Date: Dec 2014 Location: Netherlands - Rotterdam Posts: 87 December 29th, 2014, 02:53 PM	I have the same problem.. I made a map for Baldur's Gate, added a few places to it.. I made sure to disable the 'fog of war'.. It all looks fine in 'DM view' but when I try to look at it in Player View (with right click on the map) it just shows a big black square.. Funny thing is, there is ONE small white pin in all that blackness and I can't select it..
#8