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RobD
Junior Member
 
Join Date: Feb 2013
Posts: 1

Old February 3rd, 2013, 09:52 AM
Has anyone had a problem with HL opening after installing the update for v4.1a? When I open the program after the upgrade I get an error and the program shuts down.
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KarmaInferno
Junior Member
 
Join Date: May 2012
Posts: 26

Old February 5th, 2013, 04:54 AM
I have the same problem since updating to 4.1a.

Using Windows Vista SP2, get this error on attempting to load Pathfinder before it shuts down:
Code:
C:\Program Files\Hero Lab\HeroLab.exe
4.1a 349

major: 6, minor: 0, build: 6002, platform: 2, version: Service Pack 2, spmaj: 2, spmin: 0, suitemask: 00000300, type: 1
ACCESS VIOLATION
Address: 0x20646c75
Type: unknown type
UPDATE: It loads fine for other game systems, so the issue may be Pathfinder specific. Additionally, loading works fine for all games when I started HF while logged in a Admin.

While logged in as Admin I tried setting permissions to allow my normal log-in account full access to HF, then switched back to my normal account and ran HF "as Administrator", but it threw the same error.


-k

Last edited by KarmaInferno; February 5th, 2013 at 05:10 AM.
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Mathias
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Lone Wolf Staff
 
Join Date: May 2005
Posts: 13,207

Old February 5th, 2013, 09:43 AM
4.1b has been released and should fix this issue.
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StanC
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Join Date: Mar 2007
Posts: 32

Old February 5th, 2013, 05:52 PM
updated to 4.1b am now getting the following error when loading pathfinder

The data files could not be loaded due to errors. Hero Lab will now attempt to load them in recovery mode. Once loaded, you can access the editor as normal to correct any errors.

The following errors occurred:

Resource 'book_down' - Bitmap file could not be loaded: C:\ProgramData\Hero Lab\data\pathfinder\btn_book_down.bmp
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