Junior Member
Join Date: Nov 2010
Posts: 9
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Wagyu/Jim,
If you're having problems with it in Program Files (x86) install it instead to Program Files in the Common Files folder or directly to C as mine did. I'm having no problems with it in C, and I run Win7 64 bit as well. Sorry, I barely skimmed through your post and began typing how I found my ddidownloader.exe file. Last edited by Deathdealer; November 11th, 2010 at 07:34 PM. |
#11 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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Installing to "Program Files" instead of "Program Files (x86)" won't make any difference. Windows 7 has the convention of putting 64-bit applications in "Program Files" and 32-bit applications in "Program Files (x86)". Since I didn't know which O/S you were running, I didn't clarify this little detail.
At this point, I'm guessing the easiest alternative is to uninstall and reinstall in the default folder ("c:\herolab"). Remember, you'll also need to move all the 4E downloaded data into the proper folder for the new install. There might be a way to get this sorted out, but it's going to be difficult without having access to your computer to check lots of stuff and "follow the breadcrumbs" to a solution. Unless you make substantive changes to your computer, the licensing mechanism should report the "identity" for your computer every time. So uninstalling and then reinstalling should work smoothly. It will simply look like to our server like you're reinstalling the product on the same computer as before - which is exactly what you're doing. We should have this all sorted out in the next feature update of Hero Lab (V3.7). However, until then, this combination of variables is an Achilles heel for the product. I'm sorry you ran into it, and hopefully everything will run smoothly once you do the reinstall. <fingers crossed> |
#12 |
Junior Member
Join Date: Dec 2007
Posts: 11
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After updating to the latest 4e I have tried over the last day to update the data files using ddidownloader but each time I try most of the progress markers show the !
is there a problem with the downloader / Wizards site or am I just hitting a busy period ? |
#13 |
Junior Member
Join Date: May 2010
Posts: 13
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I know there have been problems with wizards site over the past few days as they prepare to change over to their silverlight apps.
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#14 |
Junior Member
Join Date: Dec 2007
Posts: 11
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Quote:
Cheers.. |
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#15 |
Senior Member
Volunteer Data File Contributor
Join Date: Dec 2008
Posts: 523
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Hero Lab doesn't download character builder's data.
Hero Lab parses the compendium and downloads its contents (more or less) and converts them to something it can use (more or less). The only thing that will affect HL is when WotC screws with the compendium, which they seem to do on a frequent basis. But when they do, LoneWolf is quit to release an updated down loader to handle it. |
#16 |
Junior Member
Join Date: Nov 2010
Posts: 3
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Just thought I'd post an update. Moving Hero Lab to the root directory seems to have done the trick! However, just moving the ddidownloader data to the same relative location didn't give me access to it. I ended up needing to run the ddidownloader program again in order for Hero Lab to access the data.
It's working now though. Woo hoo! |
#17 |
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