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thaX
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Join Date: Aug 2008
Posts: 302

Old April 23rd, 2019, 07:15 PM
Why is the picture in my portfolio not printing on the character sheet?
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Dwayne
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Old April 23rd, 2019, 07:22 PM
Did you check show portrait under configure your hero on the opening screen? If not just go and click on character at the top and then go to configure hero. Then go all the way to the end and click show portrait.
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thaX
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Old April 23rd, 2019, 07:35 PM
Oh, it's there, same one I have had for both characters I tried it on. It prints the square that the portrait is supposed to be in, but the picture itself is just blank.
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Farling
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Old April 23rd, 2019, 11:56 PM
Quote:
Originally Posted by thaX View Post
Oh, it's there, same one I have had for both characters I tried it on. It prints the square that the portrait is supposed to be in, but the picture itself is just blank.
What is the format of the picture? png, jpg, something else?

Farling

Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module

Donations gratefully received via Patreon, Ko-Fi or Paypal
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Dwayne
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Old April 25th, 2019, 12:18 PM
Did you try printing to a pdf?
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charlieluce
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Join Date: Jul 2008
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Old April 25th, 2019, 02:05 PM
I just tried printing three characters from three different game systems (Pathfinder, 5e, and 4e) to PDF (Microsoft PDF print driver) and with all three the portrait came out blank.


EDIT: Interestingly, when I generated a PDF directly with the new 1.8 generator, it did have the character portrait.

Currently Running: Pathfinder Second Edition
Currently Playing:
Pathfinder First Edition, Star Trek Adventures
Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds

Last edited by charlieluce; April 25th, 2019 at 02:14 PM.
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Dwayne
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Old April 25th, 2019, 08:45 PM
Until the problem is fixed I would just print to a pdf and then print your copy from the pdf.
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Rone
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Join Date: Dec 2017
Posts: 362

Old April 26th, 2019, 09:16 AM
We're working on a fix, but for now the solution is to not use the Print Function, but instead use the Save PDF of Hero Function instead to create the PDF, and if you need a physical dead tree copy you'll want to print from your favorite reader directly until our team corrects the issue.

Hope that helps!
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