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MertWarson
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Join Date: Oct 2017
Location: St. Louis, MO
Posts: 5

Old August 28th, 2019, 03:38 PM
I donít know if this issue is related to todayís HLO update, but I have been unable to open existing characters or create new ones in Starfinder. Keep getting a ďProcess Exception Error.Ē This has been going on for the past three hours or so. (Yes, I did use the Bug Report form.)

Has anyone else experienced this issue?
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EightBitz
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Join Date: May 2013
Posts: 1,447

Old August 28th, 2019, 03:46 PM
Having the same issue. When I open a character, I just get an empty background. When I try to create a character, I get an error.
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ShadowChemosh
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Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,705

Old August 28th, 2019, 04:12 PM
Make sure after a release you clear your cache or do a F5 to force a browser refresh. Browsers like to cache old data and it can cause issues after an update.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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MertWarson
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Join Date: Oct 2017
Location: St. Louis, MO
Posts: 5

Old August 28th, 2019, 04:25 PM
Clearing the browser cache seems to have done the trick. Thanks.

Canít believe I didnít think of that myself!
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