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KillerKonijn
Junior Member
 
Join Date: Oct 2017
Posts: 2

Old February 23rd, 2019, 03:10 PM
One of my players downloaded realm works, I bought a 5-pack realm works player accounts. I gave one key to him. When he downloads and opens te program, he has 2 options:
- Login to existing account
- Use new license to create account (something like that)

When he tries to use the second option, he always gets the error that the license server is in maintenance and he can't connect.
He can't make an account any other way, it seems, since you first need to buy a program, before you can make an account? And he got the key from me?

He says his firewall is allowing access; he tried both the 32 bit and 64 bit, same error. He has windows 7.

Any fix to this? Been a day now.
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Dami
Senior Member
 
Join Date: Mar 2013
Location: Melbourne, Australia
Posts: 768

Old February 25th, 2019, 02:36 AM
Send an email to support. They should be able to help the two of you work things out.

Current RPG's: Pathfinder (GM), Pathfinder (Player), Gamma World (GM, Pathfinder homebrew).
HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP).

DM and player of D&D since 1980.
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