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thorfin
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Join Date: Jun 2008
Posts: 62

Old April 25th, 2018, 03:55 PM
it's the only game I've got that's not working. the error code I'm getting is:

The data files could not be loaded due to the following errors:

File: ddi_weapon_properties.aug (line 3) - Unspecified error
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charlieluce
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Join Date: Jul 2008
Posts: 817

Old April 25th, 2018, 05:38 PM
Do you have any custom content for 4e? That sounds like it might be a corrupt file issue, so you might want to try re-downloading the 4e game system.

Currently Running: Pathfinder (Iron Gods AP)
Currently playing: D&D4e,
Mutants & Masterminds (3rd edition)
Former Games:
Savage Worlds, Mutants & Masterminds (2nd edition)
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thorfin
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Join Date: Jun 2008
Posts: 62

Old April 26th, 2018, 01:34 AM
I already tried that, just in case. The only thing I haven't tried yet is completely uninstalling and reinstalling the software. I'd like to avoid that due to having to ask for the license to be re-allowed.
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Panzerjoo
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Join Date: Apr 2018
Posts: 1

Old April 26th, 2018, 02:09 AM
Quote:
Originally Posted by thorfin View Post
it's the only game I've got that's not working. the error code I'm getting is:

The data files could not be loaded due to the following errors:

File: ddi_weapon_properties.aug (line 3) - Unspecified error
I am having the exact same issue.
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charlieluce
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Join Date: Jul 2008
Posts: 817

Old April 26th, 2018, 09:05 AM
Okay, I just updated and got the same error.

Thanks to you both, because we have a 4e session on Sunday and I've send an emergency warning to the group not to update.

Luckily, I am paranoid enough to keep copies of older installs just in case so I was able to roll back to 8.4d for now.

I'll report it to Lone Wolf and cross my fingers that anybody cares. I encourage you to do the same at support@wolflair.com so they know that they still have a 4e user base.

EDIT: Here is a link to the Hero Lab 8.4d install.

Currently Running: Pathfinder (Iron Gods AP)
Currently playing: D&D4e,
Mutants & Masterminds (3rd edition)
Former Games:
Savage Worlds, Mutants & Masterminds (2nd edition)

Last edited by charlieluce; April 26th, 2018 at 09:25 AM.
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ryan@wolflair
Junior Member
Lone Wolf Staff
 
Join Date: Feb 2018
Posts: 20

Old April 26th, 2018, 08:26 PM
Hello everyone,

I'm updating the thread to let our Users know that with your help we have identified the problem and are working on a fix now.

The update to fix this should be in a patch that will be coming down early next week, probably Monday or Tuesday. We apologize for the frustration and lack of function this has caused, and truly appreciate everyone giving their feedback to help find a solution to the problem.

As Charlieluce mentions, rolling back your 8.5 HL installation will function as a temporary work-around until the patch has been delivered.

Thanks again!

--
Ryan Furnas
Lone Wolf Development Support - support@wolflair.com
http://www.wolflair.com
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charlieluce
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Join Date: Jul 2008
Posts: 817

Old April 26th, 2018, 08:44 PM
Thank you, Ryan!

By the way, got confirmation from another player that the bug affects the Mac version of Hero Lab, and he doesn't have the 8.4d install to roll back. Is there any way to get it?

Currently Running: Pathfinder (Iron Gods AP)
Currently playing: D&D4e,
Mutants & Masterminds (3rd edition)
Former Games:
Savage Worlds, Mutants & Masterminds (2nd edition)
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charlieluce
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Join Date: Jul 2008
Posts: 817

Old April 30th, 2018, 07:02 PM
Just tried out 8.5a and everything seems to be working fine for 4e. Thanks!

Currently Running: Pathfinder (Iron Gods AP)
Currently playing: D&D4e,
Mutants & Masterminds (3rd edition)
Former Games:
Savage Worlds, Mutants & Masterminds (2nd edition)
charlieluce is online now   #8 Reply With Quote
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