No followup email?

Jenks3 · November 16th, 2013, 08:04 PM

So I created an account in the program, and it said it was going to send me an email. That was about 7 hours ago and still nothing.

It won't let me log in otherwise, so I'm guessing the email is needed for confirmation.

So, how long does this email take to send? Is there an error? Lone Wolf, what do?

rob · November 16th, 2013, 08:19 PM

The email is sent immediately. If you haven't received it, the first thing to do is check your spam folder. If you still can't find it anywhere, it's possible your email provider swallowed it for some strange reason. We had that happen with some of the EA users back in August, but that issue was sorted out when we adjusted the way we send the emails.

If you can't find the email in your spam folder, please submit a bug report that includes your account name and email address. That way, we can investigate the problem and follow up with you directly to verify that things are fixed. Bug reports can be submitted via the URL below:
http://www.wolflair.com/root/bugrepo...ct=realm_works

Jenks3 · November 16th, 2013, 10:03 PM

It was in the spam folder indeed...you would think as an IT guy I would have checked in there :P Thank you for the help Rob.

Jenks3 Junior Member Join Date: Feb 2013 Posts: 23 November 16th, 2013, 08:04 PM	So I created an account in the program, and it said it was going to send me an email. That was about 7 hours ago and still nothing. It won't let me log in otherwise, so I'm guessing the email is needed for confirmation. So, how long does this email take to send? Is there an error? Lone Wolf, what do?
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