Is support down?

LinusMundane · July 30th, 2008, 11:42 AM

I sent an email mid week last week and have gotten no response... My computer got extremely infected with multiple virus and became unusable and I had to reformat and re install windows. It has of course not been 120 days since I installed HL and I am unable to use the product as it is right now. Please help, let me know what I need to do to reapply a license.

I sent 2 emails to support@wolfair.com July 23rd.

Colen · August 6th, 2008, 02:28 PM

LinusMundane wrote:
>
>
> I sent an email mid week last week and have gotten no response... My
> computer got extremely infected with multiple virus and became unusable
> and I had to reformat and re install windows. It has of course not been
> 120 days since I installed HL and I am unable to use the product as it
> is right now. Please help, let me know what I need to do to reapply a
> license.
>
> I sent 2 emails to support@wolfair.com <mailto:support@wolfair.com> July
> 23rd.

Hi there,

Sorry for the late response.

Did you get a reply from our support
address? If not, please email me your license number to
colen@wolflair.com and I'll get you handled.

Sorry for the inconvenience,

--
Colen McAlister, colen@wolflair.com
Chief Engineer, Lone Wolf Development

LinusMundane · August 8th, 2008, 11:31 AM

I got an email very shortly following this post, which may or may not be related, but my problem was handled. Thanks Colen.

LinusMundane Member Join Date: Apr 2008 Posts: 30 August 8th, 2008, 11:31 AM	I got an email very shortly following this post, which may or may not be related, but my problem was handled. Thanks Colen.
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