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jkspecial
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Join Date: Jan 2018
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Old March 7th, 2018, 05:11 PM
My iPad shattered yesterday, so I went out to get a replacement today. Tried to do the license reassignment, but it takes up to 3 business days apparently. My sessions are on Thursdays :/

Is there any way to get it expedited?
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ShadowChemosh
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Old March 7th, 2018, 05:50 PM
Quote:
Originally Posted by jkspecial View Post
My iPad shattered yesterday, so I went out to get a replacement today. Tried to do the license reassignment, but it takes up to 3 business days apparently. My sessions are on Thursdays :/

Is there any way to get it expedited?
Just use the exact same license you used previously. You can buy a new iPad/replace iPad every 120 days without issues. Just like the desktop version for the license.

Unless your saying that you already previously changed your iPad less than 120 days ago. In that case LW "should" get to you pretty quickly as its a weekday.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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jkspecial
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Join Date: Jan 2018
Posts: 7

Old March 7th, 2018, 06:11 PM
Yeah I only got hero lab a few months ago, so the 120 day period hasn't lapsed yet.
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ShadowChemosh
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Old March 7th, 2018, 06:19 PM
Quote:
Originally Posted by jkspecial View Post
Yeah I only got hero lab a few months ago, so the 120 day period hasn't lapsed yet.
A few options.

1) You get two licenses when you buy Pathfinder. Have you used both of them? If not you could use the 2nd license number to activate the iPad.

2) To purchase another license is only 10 bucks and you can have up to 5. You could buy a 3rd license. Sucks but its an option.

3) Wait for LW to do the early reassignment which they "usually" do pretty quickly during the week.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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