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Blizz
Junior Member
 
Join Date: Feb 2013
Posts: 5

Old February 25th, 2013, 12:14 PM
Hi All

After auto updating to 4.1b I'm getting crashes on loading any game system. A bunch of UI elements on the top left hand corner of the screen are all on top of each other and there's a dialog box with this:

Code:
HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\Alex\AppData\Local\Temp\lwderror5020.txt

C:\Program Files (x86)\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 1, build: 7601, platform: 2, version: Service Pack 1, spmaj: 1, spmin: 0, suitemask: 00000300, type: 1
ACCESS VIOLATION
Address: 0x00409ed8
Type: bad read
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Blizz
Junior Member
 
Join Date: Feb 2013
Posts: 5

Old February 25th, 2013, 03:31 PM
Here's a screen shot, in case it's useful for tracking down what's wrong.

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Blizz
Junior Member
 
Join Date: Feb 2013
Posts: 5

Old March 2nd, 2013, 04:59 AM
Is there any way to roll back to a stable version, including the data files?

Thanks!
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Blizz
Junior Member
 
Join Date: Feb 2013
Posts: 5

Old March 4th, 2013, 01:22 PM
For the benefit of anyone else bitten by this problem I was able to work around it by:
  1. Reverting back to version 4.1 which was in C:\ProgramData\Hero Lab\downloads
  2. Taking advantage of the windows 7 filesystem to retrieve an older version of pathfinder.hl (in the same directory) and installing that (shame you can't download this from the website)
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