Junior Member
Join Date: Mar 2016
Location: West Coast
Posts: 17
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Quote:
This is getting frustrating as hell. |
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#41 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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Again, after seeing BubbaDave's post here, I tried my Realm again, and it once again generated the Sync Timed Out error.
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#42 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Hi folks! We're very sorry for these issues and the frustration that they've caused. Some of these errors have been fixed with the recent update. Please try again and if you are still having trouble, even if you've emailed support before, please email suppport@wolflair.com with as much detail as you can supply. Thank you!
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#43 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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I just happened to try again, and this time it worked.
Now it just feels unreliable.. like it will work sometimes but not all the time. |
#44 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Our apologies Silveras. We're working as hard as we can to make things work as smoothly as possible. Glad it works for you now.
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#45 |
Senior Member
Join Date: May 2013
Posts: 1,458
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I'm still getting timeouts.
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#46 |
Senior Member
Join Date: Feb 2011
Posts: 303
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Same here...
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#47 |
Senior Member
Join Date: May 2013
Posts: 1,458
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Yeah, this just isn't working for me anymore. I deleted the realm that wasn't syncing, so that's one way to fix that issue, right?
The ticket that I have open regarding my inability to import my exported structure file is in limbo. The only reply I got back so far was to delete my master.realm file and resync, which we all know how that went. And in that same reply, I was told they would test and get back to me. Get back to me ... when? Days? Weeks? Months? I have no idea. And the lack of communication is just becoming too cliche to even complain about anymore. Time to take another look at other products. |
#48 |
Senior Member
Join Date: May 2007
Location: Louisville, Ky
Posts: 330
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I'm not having the issue you guys are now, but I have been there. Once my current large campaign wraps up I am with EightBitz. The unreliability of RW stability and customer service is just too much of a detriment for me. I think I am just going back to organized google drive folders to organize myself for future games. I keep coming back to RW with high hopes, but so far it's just not there for me.
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#49 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Hello all! I see that some of you are still having issues. We have fixed the ones we are still aware of, so if you're still having trouble, PLEASE submit to support@wolflair.com. Thank you!
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#50 |
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