Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Hero Lab Forums > Hero Lab Discussion

Notices

Reply
 
Thread Tools Display Modes
dseiffert
Junior Member
 
Join Date: Aug 2019
Posts: 2

Old August 24th, 2019, 04:02 PM
Every time I launch Hero Lab it freezes at the update screen. I am able to bypass this but it will now not allow me to reactivate my license. I had been using this same computer for years without a problem but now this is happening. There have been no changes to my computer's configuration nor has there been new programs added.
Any ideas? I've turned off my firewalls and any malware blocks, I've added Hero Lab to my safe list on Chrome. And it will still not allow me to update/activate my license.
dseiffert is offline   #1 Reply With Quote
Lj Stephens
Senior Member
Lone Wolf Staff
 
Join Date: Jun 2019
Posts: 166

Old August 24th, 2019, 07:50 PM
Hi there! This is a great question to send to support@wolflair.com. That should get you some help in figuring it out. Thanks for reaching out!
Lj Stephens is offline   #2 Reply With Quote
dseiffert
Junior Member
 
Join Date: Aug 2019
Posts: 2

Old August 29th, 2019, 02:45 PM
Hi LJ,

I've been working with the support team and have stumped them on my problem. So I thought to put the question out to the masses to see if anyone else has my same problem and maybe a solution.
dseiffert is offline   #3 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 02:44 AM.


Powered by vBulletin® - Copyright ©2000 - 2024, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.