Herolab iPad Update - Page 3

liz · July 31st, 2014, 08:26 AM

Quote:

Originally Posted by Nikmal

Have you updated the amount of licenses we can have from 4 to 5?
I tried to obtain the 5th license but it said I already have the maximum allowed already

So I am hopeful it will happen soon?

Hmmm... the maximum has been updated. Can you please email support with your license number and/or the email address associated with your account so we can take a look? Thanks!

bodrin · July 31st, 2014, 08:45 AM

Quote:

Originally Posted by liz

Hmmm... the maximum has been updated. Can you please email support with your license number and/or the email address associated with your account so we can take a look? Thanks!

Got mine this morning.
No problems approx 9:00 am GMT.

Nikmal · July 31st, 2014, 08:48 AM

Quote:

Originally Posted by liz

Hmmm... the maximum has been updated. Can you please email support with your license number and/or the email address associated with your account so we can take a look? Thanks!

Liz, I just sent the email with all my information in it. I sent the main license with the email.. if you need the other 3, I can send those as well if needed.
Please let me know, thank you!!!

SunnyD · July 31st, 2014, 02:51 PM

Is there a way to transfer a license from one of my PCs to my iPad? Obviously, I can't use the license wizard the PC versions have.

Colen · August 5th, 2014, 07:12 AM

Yes, just activate the license number you want to transfer on the iPad. You won't be able to use it on the PC any more, but it should either transfer to the iPad automatically, or you can apply for early reassignment to make it do so.

Nikmal · August 11th, 2014, 06:11 PM

The one issue I am having is:

One or more required sources are not accessible for hero (name). Subsequent errors may be the result of this problem. Critical information not found in data files: Source 'ShadowChemosh's Concentrration Skills'
Pick 'xDamRdCldM' has been orphaned due to missing thing in batch '673'

I have the Community Super Pack installed for the iPad (the latest) and xflaws installed on it. But for some reason I am getting this error. Granted I just have to dismiss it to access the character so it is not to much of an issue but more annoying then not.

I am sure I can take the character and strip the

ShadowChemosh · August 11th, 2014, 06:47 PM

Quote:

Originally Posted by Nikmal

The one issue I am having is:

One or more required sources are not accessible for hero (name). Subsequent errors may be the result of this problem. Critical information not found in data files: Source 'ShadowChemosh's Concentrration Skills'
Pick 'xDamRdCldM' has been orphaned due to missing thing in batch '673'

I have the Community Super Pack installed for the iPad (the latest) and xflaws installed on it. But for some reason I am getting this error. Granted I just have to dismiss it to access the character so it is not to much of an issue but more annoying then not.

I am sure I can take the character and strip the

For other readers. I answered you HERE.

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SunnyD Junior Member Join Date: Jul 2014 Posts: 5 July 31st, 2014, 02:51 PM	Is there a way to transfer a license from one of my PCs to my iPad? Obviously, I can't use the license wizard the PC versions have.
#24

Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 August 5th, 2014, 07:12 AM	Yes, just activate the license number you want to transfer on the iPad. You won't be able to use it on the PC any more, but it should either transfer to the iPad automatically, or you can apply for early reassignment to make it do so.
#25