Help Downloading!!!

skipmorton · July 5th, 2009, 12:30 AM

Hello,

I had been using mutants and masterminds but just got the WOD. I keep trying to download the updates to access both and it keeps telling me a new version of hero lab is available for download. I select to download it and it tells me it already exsists and if I'd like to override. I do that then it just takes me back to where I was. it will not let me into WOD and when I click to update M and M, it shuts down like it is supposed to to update but never comes back up.

What am I doing wrong?

Skip

rob · July 8th, 2009, 02:50 PM

This sounds like something is messed up with your installation or - more likely - your security settings are blocking HL's ability to successfully update itself. I see that you've also submitted this issue to support, so I'll respond to that email and we can hopefully get this sorted out.

rob Senior Member Lone Wolf Staff Join Date: May 2005 Posts: 8,232 July 8th, 2009, 02:50 PM	This sounds like something is messed up with your installation or - more likely - your security settings are blocking HL's ability to successfully update itself. I see that you've also submitted this issue to support, so I'll respond to that email and we can hopefully get this sorted out.
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