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gnat76
Junior Member
 
Join Date: Jun 2014
Posts: 1

Old June 6th, 2014, 06:03 AM
I'm trying to demo Hero Labs but when launching I get an error that the security certificate for this site has been revoked. I've uninstalled and reinstalled without change. I'm interested in buying but if the demo won't work then there's not much point.
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liz
Ex-Staff
Lone Wolf Staff
 
Join Date: Jul 2013
Posts: 961

Old June 6th, 2014, 10:55 AM
Thanks. We have an announcement on the forums right now regarding this issue. While we're working to resolve these issues, you may find that our sales sites and update mechanisms are unavailable. We'll update everyone via the announcement when things are back up and running. Thank you for your patience.
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rob
Senior Member
Lone Wolf Staff
 
Join Date: May 2005
Posts: 8,232

Old June 7th, 2014, 01:03 AM
Cross-posted...

The certificate issue should now be resolved. Everything checks out with all of our tests. If anyone runs into further problems, please make sure to exit and restart your browser, since some browsers cache certificate information until exited. If that doesn't correct the issue, let us know here on the forums and we'll investigate further. Thank you for your patience while we dealt with this issue.
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