Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Hero Lab Online Forums > HLO - Shadowrun

Notices

Reply
 
Thread Tools Display Modes
Deific Presence
Junior Member
 
Join Date: Oct 2015
Posts: 9

Old December 7th, 2019, 01:08 PM
I just bought it and it won't let me log in to the actual client.
Deific Presence is offline   #1 Reply With Quote
Dami
Senior Member
 
Join Date: Mar 2013
Location: Melbourne, Australia
Posts: 1,082

Old December 7th, 2019, 01:51 PM
Send a message to support at support@wolflair.com

Current RPG's: Pathfinder (GM), Pathfinder (Player), Gamma World (GM, Pathfinder homebrew).
HeroLab: 3.5 & Pathfinder. HL User Files for PF: Greyhawk Setting, Gamma World (WIP).

DM and player of D&D since 1980.
Dami is offline   #2 Reply With Quote
Deific Presence
Junior Member
 
Join Date: Oct 2015
Posts: 9

Old December 8th, 2019, 12:36 PM
I have, but seeing as it's a weekend I don't expect to hear a response for at least 3 more days. Basically, when I enter my username and password I get "Authentication Error: Unable to log in with the provided credentials. If this error persists, please contact support for assistance."
Deific Presence is offline   #3 Reply With Quote
Joe
Senior Member
Lone Wolf Staff
 
Join Date: Apr 2013
Posts: 688

Old December 9th, 2019, 05:02 PM
I've flagged Support on the issue, so hopefully they'll be able to resolve if for you soon. That's a pretty typical error for using the wrong username or password (or both), so be sure to double check that you're really, actually using the right credentials. So you might want to try using the "Forgot username or password" link on the login page (here it is for convenience)
Joe is offline   #4 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 02:26 AM.


Powered by vBulletin® - Copyright ©2000 - 2024, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.