Activation after adding data packs

phree · April 4th, 2013, 07:32 AM

Today I added two data packs to my Hero Lab licenses (Ultimate magic and Ultimate Combat).

Per the instructions I re-activated my license to enable the new data packs, but the license validation fails and now I have to wait three days to unlock the program.

What gives?

Surely you can put a better system in place?

Mathias · April 4th, 2013, 11:43 AM

Do you have Hero Lab installed on multiple computers?

When installing it on the later computers, did you re-use the same license number from the first computer on one of the others? Or did you use the "Obtain Secondary License" option from the License menu to get a new number for each computer?

phree Junior Member Join Date: Apr 2013 Posts: 1 April 4th, 2013, 07:32 AM	Today I added two data packs to my Hero Lab licenses (Ultimate magic and Ultimate Combat). Per the instructions I re-activated my license to enable the new data packs, but the license validation fails and now I have to wait three days to unlock the program. What gives? Surely you can put a better system in place?
#1

Mathias Senior Member Lone Wolf Staff Join Date: May 2005 Posts: 13,213 April 4th, 2013, 11:43 AM	Do you have Hero Lab installed on multiple computers? When installing it on the later computers, did you re-use the same license number from the first computer on one of the others? Or did you use the "Obtain Secondary License" option from the License menu to get a new number for each computer?
#2