Junior Member
Join Date: Sep 2017
Posts: 1
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I had to change my product key for windows and now I can't use my Hero Lab for three days???
I find this unacceptable and don't care if you're terrified about piracy. Automate the process so it is instant or find another solution. Locking me out for three days is anti-consumer, inconvenient and more trouble than it's worth. |
#1 |
Senior Member
Join Date: Mar 2007
Location: Muskegon, MI
Posts: 2,975
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well it usually only takes a day, sometimes 2. I don't think demanding anything will really get you any time of constructive response.
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#2 |
Senior Member
Join Date: May 2013
Posts: 1,458
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Quote:
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#3 |
Senior Member
Join Date: Jul 2014
Posts: 412
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Quote:
Forum link for my content work: Pathfinder Thread Forum link for SU 5e content work: 5e Steven Universe Thread This link is for my group, but feel free to play it with: DMM 5e | "https://www.dropbox.com/s/vsd9w1eodlnwjq0/updatesDMM.xml?dl=1" Copy this link to your update manager to get updates when available. This adds the Pisky subrace to elves from Berserk! and additional subraces for the Gem Race. Please post comments in the provided threads above. |
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#4 |
Senior Member
Join Date: Dec 2014
Location: Twin Cities Area, MN, USA
Posts: 1,325
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To be fair to the original poster, it really does suck when a computer update suddenly makes HL unavailable. This happened to me when upgraded Windows 10 to the Pro version. No other software installed on my system gave me any issues, so I had no expectation that HL would have an issue and didn't discover until the day before I was going to use it in a game.
This is actually one advantage HLO will have over HLC. Even if my laptop blows up, I can still access my content so long as I have access to another internet capable device. Again, I understand that RW has to protect itself against piracy and I agree that there are many advantages to their current DRM approach. I just felt folks were being a bit dismissive to the OP's frustration. I think it is reasonable and understandable. RW Project: Dungeons & Dragons 5th edition homebrew world Other Tools: CampaignCartographer, Cityographer, Dungeonographer, Evernote |
#5 |
Junior Member
Join Date: Sep 2011
Posts: 29
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Is there any way to find your license number? I don’t have my laptop with me and my iPad that I had HL on decided to die, and I installed it on my new iPad, but I don’t know my license number and I couldn’t find anywhere on their site that would help me find it.
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#6 |
Senior Member
Join Date: Jan 2016
Location: Adelaide, Australia
Posts: 2,294
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Try this link: https://www.lonewolfdevel.com/user/sendall.asp?
Realm Works - Community Links Realm Work and Hero Lab Videos Ream Works Facebook User Group CC3+ Facebook User Group D&D 5e Community Pack - Contributor General Hero Lab Support & Community Resources D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base Obsidian Obsidian TTRPG Tutorials |
#7 |
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