Deleting a character?

Matt Droz · August 16th, 2019, 04:42 AM

How do we remove a character from Hero Lab Online?

Lj Stephens · August 16th, 2019, 04:48 AM

Hi Matt! When you are looking at your library of characters, you'll see a gear in the upper right hand corner of each character box. Click on that for a drop down that allows you to move your character to the trash. Thanks for reaching out!

Itzi · August 16th, 2019, 07:13 AM

That will spawn a bug report then.

Clicking on the gear on some characters gives you the option to move to the trash. On others, not so much.

Lj Stephens · August 16th, 2019, 09:09 AM

I have more information about that for you. This issue relates to a UI scaling bug we are aware of. To view the Sell/Delete interface you need to open that Gearwheel Menu, and the scroll down the webpage while that little gear popup window is open, either with a mouse scrollwheel, directional arrows, or through on-screen touch control context swiping. I'm sorry for the hassle but we hope to have this resolved soon.

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Matt Droz Senior Member Join Date: Apr 2010 Posts: 152 August 16th, 2019, 04:42 AM	How do we remove a character from Hero Lab Online? Matt Droz Community material (Forgotten Realms & Non-SRD/Retro)
#1

Lj Stephens Senior Member Lone Wolf Staff Join Date: Jun 2019 Posts: 166 August 16th, 2019, 04:48 AM	Hi Matt! When you are looking at your library of characters, you'll see a gear in the upper right hand corner of each character box. Click on that for a drop down that allows you to move your character to the trash. Thanks for reaching out!
#2

Itzi Member Join Date: Jan 2018 Posts: 39 August 16th, 2019, 07:13 AM	That will spawn a bug report then. Clicking on the gear on some characters gives you the option to move to the trash. On others, not so much.
#3