Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Realm Works Forums > Realm Works Discussion

Notices

Reply
 
Thread Tools Display Modes
Ualaa
Senior Member
 
Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 551

Old August 9th, 2019, 08:13 AM
Twice, I've had my only realm not able to sync.
In both cases, on it's own and without an update, they were inexplicably able to sync at some point.

The first time it was four or five days that it wouldn't sync.
The second time it was about a week, and the tech guy wanted the error message from the sync failure (it wouldn't sync in the morning before work, but it did in the evening when I was going for the exact message...)

I'm not saying that your case will fix itself, but without any server updates, twice it's fixed itself without changes to the realm on my end or a change to the RW version.
Ualaa is offline   #31 Reply With Quote
ri_gamer
Member
 
Join Date: Mar 2014
Posts: 58

Old August 18th, 2019, 08:08 AM
So, three months and counting and still unable to sync. I understand the challenges of a small development shop, but customers unable to use a service that has been paid for should be a higher priority. Since Realm Works seems to have taken a back seat to HL Online, I will not be renewing my subscription.
ri_gamer is offline   #32 Reply With Quote
Lj Stephens
Senior Member
Lone Wolf Staff
 
Join Date: Jun 2019
Posts: 148

Old August 18th, 2019, 09:25 AM
Hi Ri! This sounds like there may be some challenge that we should be able to help you overcome. Have you written to Support@wolflair.com? If not, please do so, and we'll see what we can do to get you back in sync. Thanks!
Lj Stephens is offline   #33 Reply With Quote
Farling
Senior Member
 
Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,069

Old August 18th, 2019, 02:08 PM
Quote:
Originally Posted by Lj Stephens View Post
Hi Ri! This sounds like there may be some challenge that we should be able to help you overcome. Have you written to Support@wolflair.com? If not, please do so, and we'll see what we can do to get you back in sync. Thanks!
He is the OP, who says he sent in a request a month before the OP.

Farling

Author of the Realm Works Import (http://forums.wolflair.com/showthread.php?t=58156) and Output tools (http://forums.wolflair.com/showthread.php?t=59981)
Farling is online now   #34 Reply With Quote
Silveras
Senior Member
 
Join Date: Aug 2010
Posts: 1,502

Old August 18th, 2019, 02:22 PM
He's also not the only one. After supplying my db twice, the ticket is still open and there has been no update in some time.
Silveras is offline   #35 Reply With Quote
Grey Mage
Senior Member
 
Join Date: Feb 2011
Posts: 287

Old August 18th, 2019, 06:40 PM
Same here... multiple DbgView log/master realm uploads and still being looked at by the Devs...
Grey Mage is offline   #36 Reply With Quote
EightBitz
Senior Member
 
Join Date: May 2013
Posts: 1,437

Old August 18th, 2019, 07:48 PM
Having the same issue with one of my realms.
EightBitz is offline   #37 Reply With Quote
BubbaDave
Junior Member
 
Join Date: Mar 2016
Location: West Coast
Posts: 14

Old August 20th, 2019, 02:22 PM
3:20 PM, PST — August 20th

My realm has successfully synced! Hopefully everyone with problems will have their situations resolved shortly.
BubbaDave is offline   #38 Reply With Quote
Grey Mage
Senior Member
 
Join Date: Feb 2011
Posts: 287

Old August 20th, 2019, 06:20 PM
Bubba, did they have to do something to your realm or was it a server side only fix?
Grey Mage is offline   #39 Reply With Quote
Silveras
Senior Member
 
Join Date: Aug 2010
Posts: 1,502

Old August 20th, 2019, 07:20 PM
After seeing BubbaDave's message, I tried my broken realm just now and it also worked.

Nothing was required from my side; it just "suddenly worked again", so it appears to have been fixed server-side.
Silveras is offline   #40 Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 06:04 AM.


Powered by vBulletin® - Copyright ©2000 - 2019, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.