Laggy Hero Lab

aw1231 · July 10th, 2018, 01:01 PM

System Info:
MacOS Mojave Beta (10.14) (build 18A326g)
3.5 GHz Intel Core i7
16 GB memory
Graphics: Intel Iris Plus Graphics 650 1536 MB

I am considering purchasing Hero Lab with Pathfinder. As a test, I installed Hero Lab and used it in demo mode. I found it to be laggy with many instances of "beachballs", especially the further along I went in character creation. I closed all applications, and that didn't seem to help. I also checked Activity Monitor and Hero Lab was maxing out the CPU and not using very much memory at all (~400 MB). I also tried the Starter Edition which had similar results. I understand not having purchased the software (and also running a beta MacOS) I expect no support, but thought it was odd that my computer struggled even when no other applications were running, given its specs.

Tekwych · July 10th, 2018, 06:47 PM

I run a Mac Mini with 10.13 and do not have that issue at all. Usually have iTunes and mail running in the background while using HL and Shadowrun.

daplunk · July 10th, 2018, 07:12 PM

You should not be having problems with that setup. I run similar but on Windows and it flies along.

aw1231 · July 11th, 2018, 06:04 AM

Interesting. I did run the Windows version through Wine last night and it seemed to work just fine. I'll keep looking into it. Thanks all for your responses.

Tekwych · July 11th, 2018, 08:01 AM

Are there any other processes running away? What is RAM and CPU allocation?

aw1231 · July 11th, 2018, 08:58 AM

CPU is 15% (total) and RAM is 13 GB free on "idle". I don't see any large processes besides system stuff. When Hero Lab is running, CPU usage jumps to 100% (application) and 40% (total) but memory barely moves (additionally 400 MB). From what I understand, 100% means it is only running the application on one core, full usage of all 4 cores would show a percentage of 400%. When doing heavy processes that use multiple cores I normally see stuff like 150% etc.

Tekwych · July 12th, 2018, 12:00 PM

Sounds like a leak in one of the core APIs of the beta. Consider posting a bug fix to Apple's beta team

aw1231 · July 12th, 2018, 06:18 PM

I reported it. If I hear anything from Apple, I'll be sure to let y'all know.

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Tekwych Senior Member Join Date: Aug 2013 Location: New Mexico Posts: 193 July 10th, 2018, 06:47 PM	I run a Mac Mini with 10.13 and do not have that issue at all. Usually have iTunes and mail running in the background while using HL and Shadowrun.
#2

aw1231 Junior Member Join Date: Jul 2018 Posts: 4 July 11th, 2018, 06:04 AM	Interesting. I did run the Windows version through Wine last night and it seemed to work just fine. I'll keep looking into it. Thanks all for your responses.
#4