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Junior Member
Join Date: Nov 2013
Posts: 5
March 18th, 2015, 06:05 PM
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After installing Hero Lab v6.2b, any time I start Hero Lab I get an error that reads:
Error on line #2 in c:\program files\hero lab\product\.\base_getkey.xml - Fixed attribute 'signature' does not match specified value After I hit OK on this error Hero Lab crashes. I've tried reinstalling, doing a full uninstall/restart/clean install, and neither has worked. I'm running Windows 7 SP1 32-bit. |
#1
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Senior Member
Lone Wolf Staff
Join Date: Aug 2012
Posts: 779
March 26th, 2015, 02:31 PM
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Can you send this to support@wolflair.com?
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#2
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Junior Member
Join Date: Nov 2013
Posts: 5
March 30th, 2015, 02:44 AM
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Sent to support@wolflair.com on March 25, case #66887.
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#3
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Junior Member
Join Date: Apr 2015
Posts: 1
April 17th, 2015, 03:44 AM
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Uninstall and change the directory where it is to be loaded. Worked for me in the past.
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#4
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Junior Member
Join Date: May 2015
Posts: 10
May 6th, 2015, 11:49 AM
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I also am getting an error trying to update to 7.0b or whatever the newest version of hero lab is. Using Win7 and it gets "program not responding" after it downloads the files and tries to install.
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#5
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Linear Mode
