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cyberqat
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Join Date: Jan 2016
Posts: 36

Old November 29th, 2018, 08:03 PM
I had to wipe my laptop and reinstall Windows from scratch. Ive been trying to authenticate for a week but I keep getting sent to the "Click Here For Early License Reassignment". I have done the re-assignment request 3 or 4 times now and never even get the confirmation email.

I mailed support about 24 hours ago about this and have heard nothing back.
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ShadowChemosh
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Old November 29th, 2018, 08:52 PM
Unfortunately it was mentioned in the RW forums HERE that LW's email support is down. Looks like whatever hosting company they used are having problems. Think this is what you call a perfect storm of issues..

I would recommend sending in another support email and hopefully they can fix you before the weekend.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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cyberqat
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Old November 30th, 2018, 09:05 AM
Good ot know, thank you. Likely the request link also sent a mail that they never saw
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cyberqat
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Old November 30th, 2018, 06:47 PM
okay this time i did get the confirmation
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