Annoying Upgrade Bug - Database Too New

[the_redbeard]

Heh, I posted that reply from my main machine, misremembering the order. It's the opposite: I get the error on starting the program.

See attached error pic.

Now I've upgraded and can't reproduce the error until there's a new database upgrade.

[Vargr]

Actually I am impressed by that error message (I am probably easy to impress).

Normally programs just say something cryptic along the lines of "An error occurred - the program will close. If the error persists contact your administrator."

But this one message explains what is wrong in a way that is understandable.

But yes, a couple of options (f.ex. download newest version of the program) would make it perfect.

[kbs666]

You must be copying your db from machine to machine rather than syncing from the cloud. Either start syncing from the cloud or don't copy over the new db until you've checked for updates on the destination device.

[Parody]

Originally Posted by Vargr

Normally programs just say something cryptic along the lines of "An error occurred - the program will close. If the error persists contact your administrator."

You only get a message like that when something goes wrong that the programmers didn't anticipate or cannot possibly handle. Many problems, such as checking the database "version" against the one used by the application, can be handled. (Sometimes poorly, sometimes well, often not as nicely as you'd like. :)

[kbs666]

Many cryptic error messages are from error traps. When I write code I place a check any time I request a resource from the system, which is by far the most likely cause of failure in a program besides the software having an actual bug. However the error returns on those requests is usually a cryptic code that maps to some barely in English error message. Since there are literally dozens of possible failures for some of these requests and thousands of such message in Windows total most coders, myself included, simply pass them through to the error popups since making our own messages would be massively time consuming and achieve very little.

RW has a unique use case and this is clearly an error message on a trap specifically about that use case. It isn't a bug in the program. It is in the way the user is using the software.

[the_redbeard]

Originally Posted by kbs666

You must be copying your db from machine to machine rather than syncing from the cloud. Either start syncing from the cloud or don't copy over the new db until you've checked for updates on the destination device.

No. Thanks for the support!

[kbs666]

Then how are you getting a DB newer than your install on the same machine?

[Viking2054]

He's got something weird going on that he should open a bug report on, if nothing else. It may also have been something going on with new accounts and the DNS problem for new accounts LWD is/was having.

Anyway, I took it that he had two computers and it was while trying to upgrade the second computer that he was having problems. It almost sounded like it was syncing down the newer database before doing the upgrade and that was messing things up.

If it was related to the DNS problem that was related to new accounts then hopefully the problem is fixed or soon will be.

[the_redbeard]

Originally Posted by kbs666

You must be copying your db from machine to machine rather than syncing from the cloud. Either start syncing from the cloud or don't copy over the new db until you've checked for updates on the destination device.

Originally Posted by Viking2054

He's got something weird going on that he should open a bug report on, if nothing else. It may also have been something going on with new accounts and the DNS problem for new accounts LWD is/was having.

Anyway, I took it that he had two computers and it was while trying to upgrade the second computer that he was having problems. It almost sounded like it was syncing down the newer database before doing the upgrade and that was messing things up.

As explained on the first page, it is when updating RW on my laptop. I assure you that the database location is not changed and is not messed with by any cloud service.

I probably have synced from my main computer. I sync pretty frequently. When I take the trouble to upgrade, it's usually when I'm working on the campaign. I've made changes that I want on my laptop when running the game later.

It's got an explicit error message, so it is something that LW is aware can happen. My initial request was just to make the error message a bit more informative or easier to correct: even just the link for the latest download.

Yes, it is avoidable. I'd have to stop work on my campaign, go get my laptop and upgrade it before doing any work on my desktop. They're not in the same room, the laptop is often in a bag by the door, etc. Yes, I'm complaining about convenience.

On the other hand, not being believed, saying I "must" be doing something, is pretty rude conduct.

[kbs666]

Are you sharing databases directly between the two computers or not?