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SteveT
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Old March 4th, 2020, 03:15 PM
We plan to briefly take down Hero Lab Online for a hotfix deployment for about 5 minutes at 4:20 pm pacific today. We expect to be back up by about 4:25pm pacific.

EDIT: This has been completed.

Last edited by SteveT; March 4th, 2020 at 03:25 PM.
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SteveT
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Old March 5th, 2020, 05:21 PM
On Friday morning (March 6th) at 9 AM Pacific time, we plan to take Hero Lab Online down for a short deployment for about 5 minutes. We expect to be back up by about 9:05 am.

EDIT: This has been completed.

Last edited by SteveT; March 6th, 2020 at 08:04 AM.
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Old March 6th, 2020, 02:10 PM
We plan to briefly take down Hero Lab Online for a hotfix deployment for about 5 minutes at 3:10 pm pacific today. We expect to be back up by about 3:15pm pacific.

EDIT: This has been completed.

Last edited by SteveT; March 6th, 2020 at 02:15 PM.
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SteveT
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Old March 17th, 2020, 04:10 PM
On Wednesday morning (March 18th) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; March 18th, 2020 at 10:10 AM.
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Old March 18th, 2020, 05:20 PM
On Thursday morning (March 19th) at 10 AM Pacific time, we plan to take Hero Lab Online down for a short deployment for about 5 minutes. We expect to be back up by about 10:05 am.

EDIT: This has been completed.

Last edited by SteveT; March 19th, 2020 at 09:04 AM.
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SteveT
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Old March 20th, 2020, 01:53 PM
We plan to briefly take down Hero Lab Online for a hotfix deployment for about 5 minutes at 2:55 pm pacific today. We expect to be back up by about 3:00pm pacific.

EDIT: This has been completed.

Last edited by SteveT; March 20th, 2020 at 01:58 PM.
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SteveT
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Old March 25th, 2020, 02:14 PM
On Thursday morning (March 26th) at 10 AM Pacific time, we plan to take Hero Lab Online, Realm Works, and our account/sales servers down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

UPDATE: This maintenance has been delayed until a little later today. We will post here again when an exact time has been determined.

UPDATE: This maintenance will proceed at 11:20 AM. We expect to be back up by about 11:50 AM.

UPDATE: This has been completed.

Last edited by SteveT; March 26th, 2020 at 10:58 AM.
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SteveT
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Old March 26th, 2020, 02:29 PM
We plan to briefly take down Hero Lab Online for a hotfix deployment for about 5 minutes at 3:35 pm pacific today. We expect to be back up by about 3:40pm pacific.

EDIT: This has been completed.

Last edited by SteveT; March 26th, 2020 at 02:39 PM.
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Old March 28th, 2020, 02:45 PM
Our apologies for disrupting Saturday gaming but we plan to briefly take down Hero Lab Online for a hotfix deployment for about 2-3 minutes at 3:47 pm pacific today. We need to fix a fundamental issue with adding cast members to the stage. We expect to be back up by about 3:50 pm pacific.

UPDATE: This has been completed. Again, sorry for the disruption.

Last edited by SteveT; March 28th, 2020 at 02:52 PM.
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SteveT
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Old April 1st, 2020, 05:53 PM
On Thursday (April 2) we plan to take Hero Lab Online down for maintenance for approximately 30 mins in the morning or early afternoon Pacific time. The exact time is TBD but we will keep you posted.

UPDATE: This downtime has been cancelled.

Last edited by SteveT; April 2nd, 2020 at 09:40 AM.
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