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SteveT
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Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 117

Old May 23rd, 2019, 07:06 PM
We've scheduled maintenance for the account/sales server on Friday (5/24) at 10 AM Pacific. We expect up to about 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

UPDATE: We are delaying this downtime briefly. We'll post again when this is proceeding.

UPDATE: We will proceed with this downtime at 11:30 AM Pacific.

UPDATE: This has been completed.

Last edited by SteveT; May 24th, 2019 at 02:46 PM.
SteveT is offline   #101
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 117

Old May 24th, 2019, 02:46 PM
We need to roll out an emergency update to our account server. We will be proceeding with this at 4pm Pacific, and expect it to be down for 5-10 minutes. During this update, new logins to Realm Works and Hero Lab Online will be unavailable, but your service will be unaffected if you are already logged in. We apologize for any inconvenience.

UPDATE: This has been completed.

Last edited by SteveT; May 24th, 2019 at 04:02 PM.
SteveT is offline   #102
SteveT
Senior Member
Lone Wolf Staff
 
Join Date: Dec 2016
Posts: 117

Old Yesterday, 11:09 AM
We need to deploy some bug fixes to our account server. It will be down for a minute or two at 12:25 pm Pacific today. During this brief period, new logins to Realm Works and Hero Lab Online will be unavailable, but your service will be unaffected if you are already logged in.

UPDATE: This has been completed.

Last edited by SteveT; Yesterday at 11:28 AM.
SteveT is offline   #103
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