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SteveT
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Old April 7th, 2020, 12:56 PM
On Wednesday morning (April 8th) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

UPDATE: We've pushed this back to Thursday (April 9th) at 10am Pacific in order to fit in a few more goodies.

UPDATE: Things are taking longer than expected, sorry for the delay. We will post again here when we have an estimate.

UPDATE: We expect to be back up by 11 AM pacific.

UPDATE: Everything is back up.

Last edited by SteveT; April 9th, 2020 at 09:58 AM.
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SteveT
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Old April 10th, 2020, 11:04 AM
We plan to briefly take down Hero Lab Online for a quick hotfix deployment for 2-5 minutes at 12:30 pm pacific today. We expect to be back up by about 12:35pm pacific or a bit earlier.

UPDATE: This has been completed.

Last edited by SteveT; April 10th, 2020 at 11:35 AM.
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SteveT
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Old April 10th, 2020, 02:23 PM
Sorry for the additional disruption today, but we have a critical problem to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 3:45 pm pacific today. We expect to be back up by about 3:50pm pacific or a bit earlier.

UPDATE: This has been completed.

Last edited by SteveT; April 10th, 2020 at 02:50 PM.
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Old April 11th, 2020, 01:16 PM
We're very sorry to disrupt Saturday gaming, but we have some critical problems to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 2:40 pm pacific today. We expect to be back up by about 2:45pm pacific or a bit earlier.

UPDATE: This has been completed. Again, sorry for the disruption.

Last edited by SteveT; April 11th, 2020 at 01:46 PM.
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SteveT
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Old April 13th, 2020, 04:15 PM
We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific on Tuesday April 14. We expect to be back up by about 10:05am pacific or a bit earlier.

EDIT: This has been completed.

Last edited by SteveT; April 14th, 2020 at 11:26 AM.
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SteveT
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Old April 14th, 2020, 06:05 PM
On Thursday morning (April 16th) at 10 AM Pacific (5 PM UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; April 16th, 2020 at 09:31 AM.
SteveT is offline   #186
SteveT
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Old April 16th, 2020, 05:30 PM
We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 9 am pacific (4pm UTC) on Friday April 17. We expect to be back up by about 9:05am pacific (4:05pm UTC) or a bit earlier.

EDIT: This has been completed.

Last edited by SteveT; April 17th, 2020 at 08:06 AM.
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SteveT
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Old April 22nd, 2020, 12:22 PM
On Thursday morning (April 23rd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; April 23rd, 2020 at 09:39 AM.
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SteveT
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Old April 28th, 2020, 04:03 PM
On Wednesday morning (April 29th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; April 29th, 2020 at 09:27 AM.
SteveT is offline   #189
SteveT
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Old May 5th, 2020, 03:48 PM
On Thursday morning (May 7th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.

Last edited by SteveT; May 7th, 2020 at 09:32 AM.
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