-500 error

Portilis · April 6th, 2014, 09:25 AM

One of my realms is refusing to sync with a -500 error. I put in a bug report last weekend, having previously tried to email directly about it, but haven't heard anything back.

Any easy way for me to chase this up?

lifer4700 · April 7th, 2014, 06:08 AM

I have not received any resolution either. I filed my bug report last week as well.

http://forums.wolflair.com/showthread.php?t=48763

liz · April 7th, 2014, 08:48 AM

Portilis, it looks like someone reached out to you yesterday. Sorry for the delay.

Lifer4700, I could not find your technical support ticket to follow-up. Can you PM me your Support Ticket number (it should have been emailed to you when you submitted the ticket), or PM me the email address you used? Thanks!

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Portilis Senior Member Join Date: Feb 2013 Location: Blandford, UK Posts: 164 April 6th, 2014, 09:25 AM	One of my realms is refusing to sync with a -500 error. I put in a bug report last weekend, having previously tried to email directly about it, but haven't heard anything back. Any easy way for me to chase this up?
#1

lifer4700 Senior Member Join Date: Nov 2011 Location: Michigan Posts: 182 April 7th, 2014, 06:08 AM	I have not received any resolution either. I filed my bug report last week as well. http://forums.wolflair.com/showthread.php?t=48763
#2

liz Ex-Staff Lone Wolf Staff Join Date: Jul 2013 Posts: 961 April 7th, 2014, 08:48 AM	Portilis, it looks like someone reached out to you yesterday. Sorry for the delay. Lifer4700, I could not find your technical support ticket to follow-up. Can you PM me your Support Ticket number (it should have been emailed to you when you submitted the ticket), or PM me the email address you used? Thanks!
#3