Data Loss?

[Farling]

Originally Posted by Lj Stephens

Having looked into this, clearly something IS happening, we're just not sure what. Updates do not delete files, so there really shouldn't be a way to lose .user files this way.

And if they were deleted, there's no way they could miraculously reappear in the same game system folder.

[Alteregoist]

Originally Posted by Farling

Is this on iPad or PC?

For me this is on a PC. I notice we had another patch recently, I downloaded it today and once again all outside data (homebrew/3rd party) is missing from the "configure hero" choices. I am unsure at this point if this is a coincidence or not. Luckily I printed everyone's most updated character sheets before this happened to buy me time. It will probably "correct itself" at some point as it has before as if by magic (suddenly the "buttons" are back and selectable).
for now.

[ShadowChemosh]

Originally Posted by Alteregoist

For me this is on a PC. I notice we had another patch recently, I downloaded it today and once again all outside data (homebrew/3rd party) is missing from the "configure hero" choices.

Did HL show any error messages on startup? If it does it falls into safe mode and will not show any data from .user files or addons.