Lone Wolf Development Forums  

Go Back   Lone Wolf Development Forums > Hero Lab Forums > Hero Lab Discussion


Thread Tools Display Modes
Junior Member
Join Date: Aug 2019
Posts: 2

Old July 25th, 2020, 01:55 AM
I just bought a new 2020 model MacBook Air. I'm running Catalina 10.15.16 and I downloaded HL from the website and I get an error saying

"Hero Lab" can't be opened because Apple cannot check it for malicious software.
This software needs to be updated. Contact the developer for more information.

I hope this is the right place to be posting this.
Philawallafox is offline   #11 Reply With Quote
Junior Member
Join Date: Jul 2020
Location: Boston
Posts: 2

Old July 25th, 2020, 07:46 AM
Well, you answer help me to solve my problem
betosten is offline   #12 Reply With Quote
Ryan F
Senior Member
Lone Wolf Staff
Join Date: Feb 2018
Posts: 178

Old July 25th, 2020, 09:05 AM
To bypass that type of issue, Phil, you will simply need to click "Show in Finder" when that error appears or otherwise locate the Hero Lab Classic software on your computer with Finder, Right-Click, and then use the context menu to select the alternative Open Option there. Once you do this you'll be shown a similar error window but this time you will be afforded the option to open the software anyhow.

Once you do this a single time your system should remember that you've done so an effectively whitelist the software, at least until the next OS update on that machine.
Ryan F is offline   #13 Reply With Quote
Junior Member
Join Date: Sep 2020
Posts: 1

Old September 20th, 2020, 08:49 PM
I'm still having sluggishness issues, like 4-5 seconds to switch tabs and scrolling down a long list of items can crash it or take about 35sec to finish scrolling.

2017 MacBook Pro with 3.1ghz I7 16gb ram on Mojave 10.14.6

The only other thing open is a browser not doing anything. Even happens when no other software is open.

I have tried reinstalling it to no avail.
Samis1bigboy is offline   #14 Reply With Quote
Junior Member
Join Date: Apr 2013
Posts: 21

Old September 21st, 2020, 08:06 PM
I've tried to start using HLC again after a long break and a Pathfinder 2e stint. I am also having CONSTANT and unusable quantity of crashes as well as the extremely annoying "permissions" popups.

Something I have noticed, every time you go to security and toggle off Full Disk Access and immediately toggle it back on, you do not get any permission popups for the entire session. However, as soon as you close and then reopen the program, they come storming back.

I sent in a tech support request with crash logs and what I remembered what I was doing... but after just one hour of HLC and 4 crashes, it is completely unusable in its current state :/
qcgreywolf is offline   #15 Reply With Quote
Junior Member
Join Date: Jun 2019
Posts: 7

Old October 19th, 2020, 02:02 AM
I'm also getting unacceptable lag with my Hero Lab on my Mac.

If Hero Labs Classic is not being developed anymore, I'd want to know so I can begin looking for an alternative.

I don't mind shelling upgrade pricing for a working 64-bit version of Hero Labs (not barely working, but actually working), after all developers still need to make a living. But I'm not going to be investing any more money in this system (eg. in buying new books) if Hero Labs for Mac continue to lag like this.
vishae is offline   #16 Reply With Quote
Junior Member
Join Date: Dec 2017
Posts: 3

Old November 2nd, 2020, 12:00 PM
I'm also having serious lag issues that is making it a pain to use (Shadowrun 5e)
interpretivechaos is offline   #17 Reply With Quote
Senior Member
Join Date: Sep 2015
Posts: 435

Old November 3rd, 2020, 08:52 AM
IIRC, there was a bug in which fields weren't being updated when a dependent value changed. The workaround was for LW to turn on automatic recalculation of everything when any value changed. Since there's no one working on HLC at the moment, the bug is not likely to be fixed and the workaround is probably permanent.
Azhrei is offline   #18 Reply With Quote
Evil Aardvark
Junior Member
Join Date: Nov 2017
Posts: 19

Old November 9th, 2020, 04:46 PM
I experienced the bug where things got incredibly slow and I have found a workaround.

If you go to /Applications and right-click on Hero Lab, you'll have an option to "Get Info", click on that, you'll then have an checkbox labelled "Open in Low Resolution Mode", check that.

The application won't look as sharp, but you won't be stuck waiting for many seconds each time you click or scroll.
Evil Aardvark is offline   #19 Reply With Quote
Junior Member
Join Date: Dec 2017
Posts: 3

Old November 10th, 2020, 11:59 AM
Huh, that seems to work for me, and it's better than just being super slow, albeit a pain.

Does anyone know if Hero Lab works on Big Sur? With the lack of attention paid to Hero Lab on Mac, I'm a little concerned that it might not work on new computers/the new OS.
interpretivechaos is offline   #20 Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -8. The time now is 02:44 PM.

Powered by vBulletin® - Copyright ©2000 - 2024, vBulletin Solutions, Inc.
wolflair.com copyright ©1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.