PDF Update FRUSTRATION....

[Coopernicus]

Hey so the other day I got this;



And so I tried to update, but got this;

http://i39.servimg.com/u/f39/18/04/17/70/captur11.jpg

So I looked, and only found these;

http://i39.servimg.com/u/f39/18/04/17/70/captur12.jpg

...And I can't seem to see which one uses .pdfs....

Any help?

Thanks

[Mathias]

Once you download the pdf program's installer, close Hero Lab, then run the installer for the pdf program, and then re-start Hero Lab. The installer can't run while the program it's trying to update is still running.

[ShadowChemosh]

Originally Posted by Coopernicus

And so I tried to update, but got this;

http://i39.servimg.com/u/f39/18/04/17/70/captur11.jpg

So what Mathias said works. Or when you see the above message simply close down HL and then click the RETRY button.

[Chemlak]

Just to ask for my own sanity: is there an etiquette for responding to multiple identical posts from a user?

I ask because I responded in the other (more recent) thread less than an hour after the question was raised, and this seems to happen to me a lot on various forums across the web: I respond, and then the other thread is the one that gets more/official responses. Just asking if there's a "rule" I don't know about.

[ShadowChemosh]

Originally Posted by Chemlak

Just to ask for my own sanity: is there an etiquette for responding to multiple identical posts from a user?

I ask because I responded in the other (more recent) thread less than an hour after the question was raised, and this seems to happen to me a lot on various forums across the web: I respond, and then the other thread is the one that gets more/official responses. Just asking if there's a "rule" I don't know about.

I think it's just bad luck? I noticed this one so answered. Then after noticed the other one. Really the threads should be merged or one deleted. Shrug.

No "rule" that I know of.

[Chemlak]

Fair enough.

The other option being that it's an anti-calendar conspiracy, and you're all out to get me...



No, wait, this is HL, not RW...

[ShadowChemosh]

Originally Posted by Chemlak

The other option being that it's an anti-calendar conspiracy, and you're all out to get me...

I of course have NO idea what you are referring too!

[Ualaa]

I had that issue too, and the solution was downloading it from the webpage without running Hero Lab.

Attempting to download, and then closing Hero Lab, and retrying... would have been a quicker and easier method, had I been aware of it.

Now I know, for next time.