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Junior Member
Join Date: Aug 2013
Posts: 1
August 4th, 2013, 11:17 AM
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After using Hero Lab last night, I had shut down, but then when I came back to it the program came up as unlicenced. When I started the re-activation process entering the information that was sent to my e-mail from your website, Hero Lab tells me that the server says my e-mail address does not match my licence info. I copied and pasted the licence and the e-mail address is exactly the same. There are no extra spaces before or after. What's going wrong?
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#1
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Senior Member
Lone Wolf Staff
Join Date: Dec 2008
Posts: 4,690
August 5th, 2013, 07:06 AM
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Unfortunately this isn't the sort of thing we can diagnose over the forums - please email support@wolflair.com so we can help figure this out. Thanks!
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#2
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Linear Mode
